Senior Program Manager, Utilities

Zero Homes; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Zero Homes is seeking a Senior Program Manager to lead the delivery and scale of our utility programs in the United States. You will own program targets, design, and cross-functional collaboration with external stakeholders to meet ambitious goals.

Reporting to the head of Business Operations, you will drive risk management, scheduling, and process improvements. The role requires collaboration across teams, strong communication, and a strategic mindset to ensure successful program outcomes and

Qualifications

• 5-7+ years in a cross-functional, highly strategic operational role with a track record of excellence.
• Bias for action with strong organization, record-keeping, and time-management skills.
• Excellent listening, verbal, and written communication; ability to distill complex information.

Responsibilities

• Lead the successful delivery and scaling of utility programs.
• Provide strategic vision for each program and ensure operational excellence across milestones and revenue targets.
• Collaborate with external stakeholders to meet contractual obligations and program design goals.
• Report program progress to leadership and advocate for process improvements.

Skills

Cross-functional leadership

Organization & time-management

Communication skills

Public speaking

Tech savviness

Utilities experience

Job description

About Us

Our mission is to electrify the world’s homes for healthy and sustainable living. Residential electrification is an extraordinary decarbonization opportunity - 145 million homes in the United States account for 20% of our climate emissions. But today, electrification is painful - it’s too complicated, time consuming, and expensive. So we’re building a new experience for homeowners, contractors, and utilities. Zero bridges the gap between the digital and the physical with a frictionless experience that makes electrification fast, easy, and affordable. Join our team to build a world class consumer experience that just so happens to electrify America.

About the Role & Your Impact

With several active programs and more slated to come online early this year, we’re hiring a Senior Program Manager to lead the successful delivery and scaling of our utility programs. In this highly cross-functional role, you’ll own overall program targets, program design, and work with external stakeholders to deliver against our ambitious goals. This role will require collaborative leadership to set the strategic vision for each program and operational excellence to ensure consistent delivery across a number of contractual obligations, program milestones and revenue targets. This role reports to the head of Business Operations.

We’re looking for someone who is excellent at risk management, program scheduling, stakeholder management, and managing regulatory complexity to deliver effective outcomes. You’ll also be responsible for reporting to leadership program progress, leading program reviews, and advocating for process changes and improvements.This role is incredibly high impact and provides and opportunity to gain experience with partners across the industry, while enabling substantial growth for Zero.

What You Bring

• 5-7+ years in a cross-functional, highly strategic operational roles with a track record of excellence
• A bias for action with excellent organization, record-keeping, and time-management skills
• Excellent listening, verbal, and written communication skills with the ability to distill technical information or industry jargon in an easy-to-understand way
• Great presentation and public speaking skills
• Tech savviness and willingness to learn new software systems
• Expertise or familiarity with utilities, including energy efficiency, electrification, or demand-side management programs

Nice to Have

• In-field or management experience in residential construction, HVAC, plumbing, or electrical retrofit work.
• Ability to speak Spanish or other languages to support customers or partners