Direct Install Program Manager

clearesult; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation

Sick leave

Parental leave

Volunteer time

Recognition program—gift cards

Employee assistance program

On-demand training

Job summary

CLEAResult is seeking an experienced leader to head the Direct Install program, bringing consistency and operational rigor to a nationally scaled offering. You will work with regional operations, engineering, delivery services, and national accounts to drive growth and ensure program success.

The role requires directing all phases from inception to completion, managing costs, schedules, and performance across multiple regions and utility clients.

Qualifications

• 5-8 years of program or project management experience.
• Tenacious, resilient approach to stakeholder management.
• Knowledge of utility-sponsored energy efficiency programs and direct install measures preferred.
• Experience managing programs with complexity and risk (new clients, multi-region delivery).
• Sales-adjacent instincts: negotiating, influencing, and moving projects forward.

Responsibilities

• Direct all phases of Direct Install programs from inception through completion, owning cost, implementation, and performance.
• Coordinate cross-functional teams to execute projects across regions, utilities, and programs.
• Manage measure eligibility requirements and lead utility approvals with Regional Leadership and Business Development.
• Evaluate customer and site-specific requirements to determine appropriate Direct Install measures.
• Negotiate contracts and changes, and coordinate budgets and terms.
• Facilitate project execution by coordinating schedules, site access, materials, and installation activities.
• Develop new business and expand program scope with utility clients and National Accounts.
• Establish milestones and monitor adherence to program plans; reallocate resources as needed.
• Serve as the primary customer contact for program activity and lead reviews on cost, schedule, and performance.
• Analyze problems and opportunities and recommend actions to improve profitability and viability.
• Identify and drive process improvements to support scalability as Direct Install expands.

Skills

Program management

Stakeholder management

Communication

Cross-functional leadership

Negotiation

Problem solving

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Project tracking tools

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet. We do that by creating a people‑first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company‑paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We're looking for an experienced leader to join our team as a Direct Install Program Manager, owning our Direct‑to‑Customer Direct Install offering. Direct Install currently operates with meaningful variation across regions, and this role is responsible for bringing consistency, structure, and operational rigor to how the program runs nationally. Done well, this work supports a substantial growth opportunity for CLEAResult over the next several years. You'll partner closely with regional operations and leadership, engineering, delivery services, national accounts, business development, and utility clients to drive that consistency and scale the program's reach. The role calls for persistence and sound judgment: stakeholders won't always align quickly, and progress often depends on working through objections methodically rather than waiting for consensus. The subject matter spans utility program rules, field operations, engineering, and customer economics; candidates aren't expected to arrive as experts in every area, but should have the aptitude and initiative to build that expertise quickly.

You are a great fit if you can...

• Direct all phases of Direct Install programs from inception through completion, owning cost, implementation, and performance across one or more concurrent programs.
• Coordinate cross‑functional teams - typically spanning engineering, operations, national accounts , and analytics - to execute projects across multiple regions, utilities, and programs.
• Manage measure eligibility requirements and lead utility approvals in partnership with Regional Leadership and Business Development.
• Evaluate customer and site‑specific requirements to determine appropriate Direct Install measures and program participation.
• Participate in the negotiation of contracts and contract changes, and coordinate business plans, work statements, budgets, and financial terms.
• Facilitate project execution by coordinating schedules, site access, materials, and installation activities with Operations and National Accounts.
• Develop new business and expand program scope with existing utility clients, working with National Accounts to build and maintain a pipeline of opportunities.
• Establish milestones, monitor adherence to program plans, and resolve problems by reallocating resources or renegotiating contractual terms as needed.
• Serve as the primary customer contact for program activity, leading program review sessions on cost, schedule, and performance.
• Analyze problem and opportunity areas across assigned programs, evaluate options, and make recommendations that improve profitability and viability.
• Identify and drive process improvements that support scalability as Direct Install expands into new regions and programs.

Exciting candidates will have...

• 5-8 years of program or project management experience
• A tenacious, resilient approach to stakeholder management - comfortable facing resistance and pushing projects forward without giving up.
• Enough working knowledge of utility-sponsored energy efficiency programs and direct install measures to lead credibly today, plus the drive to build deeper expertise quickly.
• Experience managing programs with real complexity and risk (new clients, new products, multi-region delivery) from planning through execution.
• Sales‑adjacent instincts: comfort negotiating, influencing, and creating movement even when the org chart doesn't give you direct authority.
• Exceptional communication and problem‑solving skills, and the ability to lead cross‑functional teams of 7-15 people in a fast‑paced environment.
• Strong proficiency with Microsoft Office and project tracking tools.
• Bachelor's degree or equivalent combination of education and experience.

Strongly preferred experience/qualifications...

• PMP certification.
• MBA holders, including recent graduates.
• Direct experience with utility clients and energy efficiency program implementation.
• Knowledge of commercial and industrial energy efficiency technol