Technical Program Manager

Accurant International

United States

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Employer paid life insurance, AD&D, and disability insurance

Competitive 401(k) match – up to 6%

Performance based bonus

Potential profit sharing

Paid time off, holidays and other paid leave

Job summary

A leading utility program company is seeking a Technical Program Manager to support the successful delivery of nationwide utility programs. The ideal candidate will manage client onboarding, operations, and performance tracking, ensuring alignment with client goals. This full-time role requires 4-7 years in program management within the utility sector and strong communication skills. The company offers comprehensive benefits, including medical, dental, and vision insurance, as well as a performance-based bonus.

Qualifications

4-7 years of experience in program or project management within the utility or energy sector.
Proven success in client-facing roles managing multiple external stakeholders.
Strong understanding of utility programs, DERs, or demand response.

Responsibilities

Lead end-to-end execution of assigned utility programs, ensuring on-time delivery.
Serve as a day-to-day contact for utility clients, ensuring clear communication.
Track and analyze key performance metrics to evaluate program effectiveness.

Skills

Program management

Client relationship management

Data analysis

Communication

Detail-oriented

Education

Bachelor's degree in Business, Engineering, Energy Systems, or related field

Job description

Base pay range

$90,000.00/yr - $120,000.00/yr

Hiring Entity: FlexEnergi, a subsidiary of Accurant International

About Us

FlexEnergi is solving some of the toughest challenges facing today's utilities. With rising data center demand, more renewables, and increasing extreme weather, utilities need reliable capacity that can be deployed fast and affordably. Our innovative business model delivers the lowest-cost, fastest to-deploy capacity on the market. We're a small, nimble, and innovative company that moves quickly, experiments boldly, and rethinks how the grid can improve quickly. Joining FlexEnergi means helping build technology that strengthens reliability, resilience, and sustainability at scale. FlexEnergi proudly operates as part of the Accurant International portfolio of companies.

Position Description

We're seeking a proactive, detail-oriented, and client-focused Technical Program Manager to support the successful delivery of our nationwide utility programs. You'll play a key role in client onboarding, day-to-day operations, and program performance tracking — ensuring every initiative delivers measurable value to our utility partners and their customers. In this role, you'll work cross‑functionally with Product, Engineering, and Consumer Marketing to execute and continuously improve programs. You'll also support contracting and onboarding processes, ensuring alignment between internal teams and clients during program setup. Acting as the voice of the customer, you'll translate client needs and program insights into data‑driven improvements and actionable feedback. This is an ideal opportunity for someone who thrives in dynamic, fast‑paced environments and enjoys bridging technical, operational, and client‑facing work.

Job Responsibilities

Program Delivery & Operations

Lead end‑to‑end execution of assigned utility programs, from client onboarding to ongoing operations and optimization.
Manage program timelines, deliverables, and KPIs, ensuring on‑time and high‑quality delivery.
Maintain accurate records, documentation, and client‑ready reports.
Anticipate risks and proactively develop mitigation plans to keep programs on track.

Client & Stakeholder Management

Serve as a day‑to‑day contact for utility clients, fostering strong, transparent relationships.
Understand client goals and performance metrics, ensuring program activities align with desired outcomes.
Deliver updates, dashboards, and insights to utility partners, highlighting results and recommendations.

Cross‑Functional Collaboration

Partner with Product and Engineering to provide structured client feedback, feature requests, and user insights — acting as the voice of the customer.
Work closely with the Consumer Marketing Manager to develop and refine customer recruitment and engagement strategies.
As part of Operations, align resource planning, field execution, and support workflows.

Performance Tracking & Continuous Improvement

Track and analyze key performance metrics such as enrollment, participation, satisfaction, and load impact.
Use data and analytics to evaluate program effectiveness and recommend design or operational adjustments to help utilities achieve their goals.
Contribute to internal performance dashboards and share insights that inform company strategy.
Continuously refine processes to improve scalability, consistency, and client satisfaction.

Requirements

4–7 years of experience in program or project management within the utility or energy sector.
Proven success in client‑facing roles managing multiple external stakeholders.
Strong understanding of utility programs, DERs, or demand response.
Strong analytical and data interpretation skills — able to use insights to drive program improvement.
Excellent communication and collaboration skills across teams and with clients.
Highly detail‑oriented, organized, and proactive, with strong follow‑through and accountability.
Comfortable working in an evolving, fast‑paced environment with limited structure.

Preferred