SaaS Program Manager – Cross-Functional Deployments (Remote)

Delaplex, Inc.; California; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Delaplex, Inc. is seeking an experienced Project/Program Manager to lead cross-functional deployment teams for software implementations and SaaS rollouts in the Greater Los Angeles region.

You will develop detailed project plans, define roles, milestones, and risk plans while coordinating with customer management to ensure on-time, on-budget delivery. The role requires 5+ years of customer-facing program management in retail or SaaS, a strong grasp of PM methodologies, and the ability to travel

Qualifications

• Experience leading large-scale customer-facing programs or SaaS implementations.
• Strong knowledge of project management methodologies and best practices.
• Ability to align program goals with business strategy and ROI.
• Willingness to travel as needed, with home-based work when not traveling.

Responsibilities

• Manage cross-functional deployment teams across Solution Analysts, Solution Consultants, Data Engineers and Trainers.
• Develop and administer project plans covering all implementation, training, change management and rollout phases.
• Define delivery team roles and establish milestones with risk mitigation updates.
• Coordinate with customer project management to schedule activities and ensure timely deliverables.
• Monitor budgets and program performance to maximize customer ROI and value.

Skills

Project management

Cross-functional leadership

SaaS implementations

Stakeholder communication

Risk management

Data-driven decisions

MS Office proficiency

Travel flexibility

Education

B.S./B.A. in Business Management or Industrial Engineering

MS/MA or PMP certification

Tools

MS Project

Excel

PowerPoint

Job description

Delaplex, Inc. is seeking an experienced Project/Program Manager to lead cross-functional deployment teams for software implementations and SaaS rollouts in the Greater Los Angeles region.

You will develop detailed project plans, define roles, milestones, and risk plans while coordinating with customer management to ensure on-time, on-budget delivery. The role requires 5+ years of customer-facing program management in retail or SaaS, a strong grasp of PM methodologies, and the ability to travel