Senior Program Manager, re/Start - West US & Canada

Amazon; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon’s AWS re/Start, Skilling & Social Impact (SSI) team in the Western US and Canada is seeking a Senior Program Manager to own and scale the program across the region, partnering with third-party delivery organizations to deliver high-quality skilling outcomes.

You will build relationships with internal teams, identify funding opportunities, track outcomes, and drive continuous improvement, while ensuring coordination with public sector, commercial teams, and partners to expand access to

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own and grow the AWS re/Start program across the Western US and Canada, sustaining an effective network of third-party delivery organizations that run the program at scale.
• Build and manage relationships with collaborating delivery organizations—onboarding, enabling, and supporting them to deliver high-quality skilling outcomes for underserved communities.
• Establish solid working relationships with internal AWS stakeholders and other Amazon teams to access local and regional funding mechanisms for workforce development.
• Partner with AWS public sector and commercial account teams, customers, and Partners to identify opportunities to introduce adult skilling programs as a solution to customer needs.
• Identify underserved communities that could benefit from AWS upskilling and reskilling offerings, and connect graduates with career pathways.
• Monitor program impact, track outcomes, and continuously seek ways to improve effectiveness across the region.
• Manage multiple concurrent workstreams with an entrepreneurial, collaborative approach, earning trust across internal and external stakeholders.

Skills

Program management

Data-driven decision making

Stakeholder communication

End-to-end delivery

Forecasting workforce needs

Upskilling program design

Education

Master's degree or MBA

Tools

General AI tools

Job description

Amazon’s AWS re/Start, Skilling & Social Impact (SSI) team in the Western US and Canada is seeking a Senior Program Manager to own and scale the program across the region, partnering with third-party delivery organizations to deliver high-quality skilling outcomes.

You will build relationships with internal teams, identify funding opportunities, track outcomes, and drive continuous improvement, while ensuring coordination with public sector, commercial teams, and partners to expand access to