Senior Program Manager - Integrated Planning & Scheduling

Amazon; Boston (MA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon is seeking a Senior Program Manager to join the Startup Integrated Planning team within GEMS. The role leads a team of contracted planners, shaping strategy, governance, and standardization for North America’s infrastructure portfolio, guiding cross-functional workstreams into unified schedules.

The position emphasizes scaling processes, managing ambiguity, and delivering measurable efficiency improvements across complex programs.

Qualifications

• 5+ years of program or project management experience.
• 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience.
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• 5+ years of integrated scheduling experience including use of MS Project, Primavera P6, or equivalent tool
• Experience applying AI tools and automation to scale program operations and drive measurable efficiency improvements.

Responsibilities

• Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth.
• Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations.
• Assign and rebalance planners across projects based on priority, complexity, and workload.
• Track project budgets, manage invoicing, and provide funding inputs for planning resources.
• Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth.
• Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales.
• Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review.
• Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders.
• Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy.
• Develop, maintain, and enforce Standard Operating Procedures for all planning activities.
• Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows.
• Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building.
• Capture lessons learned from completed projects and convert them into repeatable, scalable best practices.

Skills

Program management

Leadership

Stakeholder management

Cross-functional collaboration

Data-driven decision making

Problem solving

Communication

Team leadership

Ambiguity handling

Education

Bachelor's degree

Master's degree

PMI-SP / PMP certification

Tools

MS Project

Primavera P6

AI automation tools

Excel

Job description

Amazon is seeking a Senior Program Manager to join the Startup Integrated Planning team within GEMS. The role leads a team of contracted planners, shaping strategy, governance, and standardization for North America’s infrastructure portfolio, guiding cross-functional workstreams into unified schedules.

The position emphasizes scaling processes, managing ambiguity, and delivering measurable efficiency improvements across complex programs.