Senior Program Manager - Integrated Planning & Scheduling

Amazon

Boston (MA)

On-site

USD 116,000 - 160,000

Full time

14 days+

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Job summary

Amazon is seeking a Senior Program Manager to join the Startup Integrated Planning team within GEMS. The role leads a team of contracted planners, shaping strategy, governance, and standardization for North America’s infrastructure portfolio, guiding cross-functional workstreams into unified schedules.

The position emphasizes scaling processes, managing ambiguity, and delivering measurable efficiency improvements across complex programs.

Qualifications

5+ years of program or project management experience.
5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience.
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working cross functionally with tech and non-tech teams
Bachelor's degree
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience handling ambiguous or undefined challenges through strong problem solving abilities
5+ years of integrated scheduling experience including use of MS Project, Primavera P6, or equivalent tool
Experience applying AI tools and automation to scale program operations and drive measurable efficiency improvements.

Responsibilities

Shape and advance the workforce and vendor strategy for contracted planners, including capacity modeling, skill-mix optimization, and procurement negotiations that scale with portfolio growth.
Oversee contracted project planners: set expectations, provide training on planning standards, review deliverable quality, and support escalations.
Assign and rebalance planners across projects based on priority, complexity, and workload.
Track project budgets, manage invoicing, and provide funding inputs for planning resources.
Refine and enforce quality standards for integrated project schedules, ensuring all plans connect discipline timelines, dependencies, and handovers into a single source of truth.
Contribute to the planning maturity model and roadmap, setting progressive quality targets that evolve as the program scales.
Design and implement governance mechanisms that validate schedule quality at scale, removing the need for manual review.
Ensure weekly planning status reports are accurate, complete, and distributed on time to stakeholders.
Track planning health via KPI dashboards measuring schedule integrity, milestone adherence, plan variance, and delivery date accuracy.
Develop, maintain, and enforce Standard Operating Procedures for all planning activities.
Develop and improve planning tools, templates, and AI-driven automations to boost planner productivity and eliminate manual workflows.
Identify and lead initiatives that advance planning maturity, including automation, tooling, and capability building.
Capture lessons learned from completed projects and convert them into repeatable, scalable best practices.