Senior Program Manager, Last-Mile Strategy & Delivery

Amazon; New York (NY); On-site; USD 104,000 - 185,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon’s R2L Delivery organization seeks a Sr. Program Manager to lead strategic, cross-functional programs shaping our last-mile delivery network. You will own end-to-end strategy and execution across operations and technology, partnering with senior leaders to define the next steps.

The role requires expertise in delivery operations, network design, and translating complex problems into scalable solutions with high autonomy across multiple organizations and executives.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Defining and driving the strategic roadmap for programs that reduce cost, improve quality, and accelerate speed across the last-mile delivery network
• Leading cross-functional initiatives from ideation through execution, establishing mechanisms that ensure sustained results at scale
• Building frameworks and standards that elevate how programs are managed across the R2L organization
• Identifying and sizing the largest opportunities across delivery operations, making trade-off recommendations to senior leadership
• Influencing technology and operations investment priorities through data-driven business cases
• Serving as the connective tissue across partner teams (operations, technology, finance, planning) to drive alignment on complex, multi-quarter initiatives

Skills

Program management

Data-driven decisions

Cross-functional leadership

Strategic thinking

Stakeholder management

Education

Bachelor's degree or MBA

Job description

Amazon’s R2L Delivery organization seeks a Sr. Program Manager to lead strategic, cross-functional programs shaping our last-mile delivery network. You will own end-to-end strategy and execution across operations and technology, partnering with senior leaders to define the next steps.

The role requires expertise in delivery operations, network design, and translating complex problems into scalable solutions with high autonomy across multiple organizations and executives.