Senior Program Manager, High Volume Recruiting

Included Health, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Included Health, Inc. seeks a TA Operations leader to build and run the operating system for high-volume hiring across Clinical, Behavioral Health, and Member Care. You will create a consistent cadence across pods and optimize hiring funnels.

Drive automation and AI-enabled workflows, translate goals into capacity plans with proactive risk management, and ensure cross-functional accountability for measurable outcomes.

Responsibilities

• Build and run the operating system for high-volume hiring areas, including Clinical, Behavioral Health, and Member Care
• Create a consistent operating cadence across high-volume pods
• Improve funnel performance and manage agency and vendor effectiveness
• Expand the use of automation and AI-enabled workflows
• Translate hiring goals into capacity plans and identify risks early to drive corrective action
• Diagnose problems, recommend solutions, and hold cross-functional partners accountable for measurable outcomes

Job description

Responsibilities

• Build and run the operating system for high-volume hiring areas, including Clinical, Behavioral Health, and Member Care
• Create a consistent operating cadence across high-volume pods
• Improve funnel performance and manage agency and vendor effectiveness
• Expand the use of automation and AI-enabled workflows
• Translate hiring goals into capacity plans and identify risks early to drive corrective action
• Diagnose problems, recommend solutions, and hold cross-functional partners accountable for measurable outcomes