Senior PM: High-Volume Recruiting & AI-Driven Ops

Included-Health; United States; Remote; USD 128,000 - 168,000; Full time

Benefits offered by this job

Remote-first culture

401(k) savings plan

Comprehensive medical, vision, and ...

PTO/DTO

12 weeks of paid parental leave

Fertility coverage & surrogacy/adoptio

Work-from-home reimbursement

Job summary

Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care. This role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows.

This is not a traditional recruiting coordinator or status-reporting role.

Qualifications

• 7+ years of experience in recruiting operations or related field.
• Experience owning complex, cross-functional programs from strategy through execution.
• Experience using AI-enabled recruiting workflows.
• Strong understanding of recruiting funnels, capacity planning, conversion metrics, and hiring economics.
• Demonstrated ability to use data to diagnose problems and drive operational decisions.

Responsibilities

• Build and maintain a standardized operating model across high-volume recruiting pods.
• Establish operating cadences, planning processes, scorecards, and escalation paths.
• Translate hiring goals into funnel requirements, capacity plans, and execution priorities.
• Maintain a consolidated view of hiring health, risks, dependencies, and corrective actions.
• Partner with pod owners to improve pacing, stakeholder readiness, funnel quality, and delivery against goals.
• Identify opportunities to standardize and scale the high-volume model across additional hiring areas.

Skills

Recruiting operations

Program management

High-volume recruiting

AI-enabled recruiting workflows

Data-driven decisions

Cross-functional collaboration

Stakeholder management

Communication

Tools

Lever

BrightHire

Job description

Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care. This role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows.

This is not a traditional recruiting coordinator or status-reporting role.