Senior Program Manager, Financial Risk & Integrity

Amazon Inc.; Tempe (AZ); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager to lead a Financial Integrity Trust program within FRM in Tempe, AZ. The role focuses on preventing fraud, ensuring secure disbursements, and building scalable controls across seller interactions.

The candidate will own strategy, drive high-visibility initiatives, and communicate results to senior leaders. Strong Excel and SQL capabilities, plus cross-team collaboration, are essential.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 2+ years of driving process improvements experience.
• Master’s degree or MBA in business, operations, HR, or related field.
• Knowledge of general AI tools.
• Experience designing, implementing, and scaling upskilling/workforce development programs with analytics.

Responsibilities

• Mitigate financial risk and stop bad actors by building tools and policies.
• Communicate strategic vision, updates and roadmap to stakeholders and leaders.
• Deliver results and manage multiple high-visibility initiatives.
• Operate independently in ambiguous, challenging spaces.
• Drive efficiency by removing non-value add steps and adding automation.
• Develop scalable solutions for future challenges.
• Build trust with cross-organizational stakeholders using data.
• Quantify impact with analytics and investigation techniques; advanced Excel required.

Skills

Program management

Data-driven decisions

Stakeholder communication

Process improvements

AI tools

Workforce analytics

Education

MBA / Master’s degree

Tools

General AI tools

Job description

Amazon.com Services LLC is seeking a Sr. Program Manager to lead a Financial Integrity Trust program within FRM in Tempe, AZ. The role focuses on preventing fraud, ensuring secure disbursements, and building scalable controls across seller interactions.

The candidate will own strategy, drive high-visibility initiatives, and communicate results to senior leaders. Strong Excel and SQL capabilities, plus cross-team collaboration, are essential.