Senior Program Manager - Engineering & PMO Delivery

Automatic Data Processing, Inc.; Auburn Hills (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Holidays

Tuition reimbursement

Professional development

Collaborative environment

Diverse projects

Job summary

Munro & Associates in Auburn Hills, MI is seeking a Senior Program Manager to lead complex, customer-facing engineering consulting engagements while strengthening program management capabilities and processes. This role combines hands-on governance with business acumen, coordinating multidisciplinary teams, managing budgets, schedules, and risks to deliver measurable results for diverse clients.

If you thrive in a fast-paced, collaborative environment and enjoy shaping PMO practices, this

Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, Project Management, or a related field required.
• 7+ years of relevant experience in program management, project leadership, engineering services, technical consulting, or a related environment.
• Demonstrated experience leading complex, customer-facing technical programs involving multidisciplinary teams and competing priorities.
• Experience managing project schedules, budgets, forecasting, resource utilization, and financial performance.
• Experience developing or improving PMO processes, program governance, reporting standards, or operational workflows.
• Strong understanding of engineering or manufacturing environments and the ability to work effectively with technical professionals and leadership.
• Excellent customer relationship management, communication, presentation, organizational, and problem-solving skills.
• Demonstrated ability to influence stakeholders, navigate ambiguity, exercise independent judgment, and drive results without relying solely on formal authority.
• Proficiency with Microsoft Office applications; experience with Replicon or similar project management systems preferred.
• Travel: Ability to travel approximately 15-25% for customer meetings, workshops, and project support.

Responsibilities

• Lead complex customer engagements from kickoff through completion, managing scope, schedules, budgets, quality, risks, resources, and customer expectations.
• Serve as a primary customer contact, building trusted relationships and maintaining accountability for commitments, communication, and deliverables.
• Serve as a key operational and strategic partner to the Sr. Manager - Programs & Personnel, helping drive program execution, resource coordination, team effectiveness, and business priorities.
• Translate leadership objectives into actionable plans, establish accountability, and ensure consistent follow-through.
• Develop and improve program management processes, tools, standards, and procedures to strengthen governance, scheduling, resource planning, risk management, and accountability.
• Identify workflow improvements and establish practical, scalable reporting and performance metrics that improve visibility into project health, resource utilization, financial performance, and customer commitments.
• Manage project financial performance, including budgets, forecasting, invoicing coordination, resource utilization, and profitability.
• Support the Business Development team with quoting and proposal development, statements of work, program scope amendments, and follow-on consulting opportunities in partnership with relevant stakeholders.
• Coordinate across engineering, manufacturing, Business Development, and other functional teams to align resources and deliver customer commitments.
• Promote accountability, collaboration, and continuous improvement while supporting colleagues, leadership initiatives, and evolving business priorities.
• Maintain accurate program schedules, documentation, resource plans, time tracking, and project reporting.
• Communicate program status, risks, financial considerations, and recommended actions to customers and leadership.

Skills

Customer management

Communication

Presentation

Organizational skills

Problem solving

Stakeholder influence

Independent judgment

PM tools

Education

Bachelor’s degree in Engineering/Business/PM

Tools

Replicon

Microsoft Office

Job description

Munro & Associates in Auburn Hills, MI is seeking a Senior Program Manager to lead complex, customer-facing engineering consulting engagements while strengthening program management capabilities and processes. This role combines hands-on governance with business acumen, coordinating multidisciplinary teams, managing budgets, schedules, and risks to deliver measurable results for diverse clients.

If you thrive in a fast-paced, collaborative environment and enjoy shaping PMO practices, this