Senior Program Manager

Munro & Associates; Auburn Hills (MI); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Disability—short-term and long-term

Paid time off and holidays

Tuition reimbursement

Job summary

Munro & Associates, a leading engineering consulting firm, seeks a Senior Program Manager to oversee complex customer engagements and strengthen program management capabilities. You will drive execution, coordinate multidisciplinary teams, manage financial performance, and translate business priorities into measurable results.

You will collaborate with the Sr. Manager – Programs & Personnel to advance governance, workflows, and reporting while supporting business development opportunities in a

Qualifications

• Bachelor’s degree required or equivalent.
• 7+ years of relevant program management experience in engineering services or related field.
• Experience leading complex, customer-facing technical programs with multidisciplinary teams.
• Strong budgeting, forecasting, and financial performance management.
• Proven ability to develop or improve PMO processes and governance.
• Excellent communication, presentation, and problem-solving skills.

Responsibilities

• Lead complex customer engagements from kickoff through completion, including scope, schedule, budget, quality, risks, resources, and customer expectations.
• Serve as primary customer contact, maintaining accountability for commitments and deliverables.
• Partner with Sr. Manager – Programs & Personnel to drive program execution and resource coordination.
• Develop and improve PMO processes, governance, and performance metrics for project visibility and profitability.
• Coordinate cross-functional teams across engineering, manufacturing, Business Development to meet commitments.
• Maintain accurate program schedules, documentation, time tracking, and reporting; communicate status and risks to customers and leadership.

Skills

Program management

Leadership

Budgeting & forecasting

PMO processes

Stakeholder management

Cross-functional collaboration

Customer-facing engagements

MS Office

Replicon

Travel 15-25%

Education

Bachelor’s degree in Engineering, Business, Operations Management, Project Management, or related field

Tools

Replicon

MS Office

Job description

We are seeking a high-caliber Senior Program Manager to lead complex, customer-facing engineering consulting engagements while strengthening program management capabilities, operating processes, and organizational effectiveness.

This multifaceted role combines hands-on program leadership with business acumen, strategic thinking, and a continuous improvement mindset. Working closely with the Sr. Manager – Programs & Personnel, the Senior Program Manager will drive execution, coordinate multidisciplinary teams, manage financial performance, improve processes, and translate business priorities into results.

About Munro & Associates

With over 35 years of industry experience, Munro & Associates is an engineering consulting firm that helps companies rethink how products are designed, developed, and manufactured. Known for its design-first approach and Lean Design methodology, Munro partners with organizations across a wide range of industries to reduce costs, improve design and quality, and simplify production.

Through engineering expertise, product teardown and benchmarking, cost analysis, and manufacturing optimization, Munro helps clients solve complex challenges and turn innovative ideas into practical, measurable results. Our team thrives on curiosity, collaboration, and continuous improvement, working on diverse projects that push the boundaries of engineering and technology.

At Munro, you'll work alongside experienced professionals on diverse projects, applying your expertise to solve real-world problems and help clients build better products at lower cost.

What You'll Do

• Lead complex customer engagements from kickoff through completion, managing scope, schedules, budgets, quality, risks, resources, and customer expectations.
• Serve as a primary customer contact, building trusted relationships and maintaining accountability for commitments, communication, and deliverables.

Partnership with the Sr. Manager – Programs & Personnel

• Serve as a key operational and strategic partner to the Sr. Manager – Programs & Personnel, helping drive program execution, resource coordination, team effectiveness, and business priorities.
• Translate leadership objectives into actionable plans, establish accountability, and ensure consistent follow-through.

PMO Development & Process Improvement

• Support the Sr. Manager – Programs & Personnel with:
• Develop and improve program management processes, tools, standards, and procedures to strengthen governance, scheduling, resource planning, risk management, and accountability.
• Identify workflow improvements and establish practical, scalable reporting and performance metrics that improve visibility into project health, resource utilization, financial performance, and customer commitments.
• Manage project financial performance, including budgets, forecasting, invoicing coordination, resource utilization, and profitability.
• Support the Business Development team with quoting and proposal development, statements of work, program scope amendments, and follow-on consulting opportunities in partnership with relevant stakeholders.

Cross-Functional Collaboration & Team Effectiveness

• Coordinate across engineering, manufacturing, Business Development, and other functional teams to align resources and deliver customer commitments.
• Promote accountability, collaboration, and continuous improvement while supporting colleagues, leadership initiatives, and evolving business priorities.

Program Administration & Reporting

• Maintain accurate program schedules, documentation, resource plans, time tracking, and project reporting.
• Communicate program status, risks, financial considerations, and recommended actions to customers and leadership.

What You'll Bring

Required Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, Project Management, or a related field required.
• 7+ years of relevant experience in program management, project leadership, engineering services, technical consulting, or a related environment.
• Demonstrated experience leading complex, customer-facing technical programs involving multidisciplinary teams and competing priorities.
• Experience managing project schedules, budgets, forecasting, resource utilization, and financial performance.
• Experience developing or improving PMO processes, program governance, reporting standards, or operational workflows.
• Strong understanding of engineering or manufacturing environments and the ability to work effectively with technical professionals and leadership.
• Excellent customer relationship management, communication, presentation, organizational, and problem-solving skills.
• Demonstrated ability to influence stakeholders, navigate ambiguity, exercise independent judgment, and drive results without relying solely on formal authority.
• Proficiency with Microsoft Office applications; experience with Replicon or similar project management systems preferred.
• Travel: Ability to travel approximately 15-25% for customer meetings, workshops, and project support.

Preferred Experience

• Master of Business Administration (MBA).
• Experience in engineering services, engineering consulting, or technical professional services.
• Experience managing customer-facing consulting engagements with defined deliverables, contractual commitments, and measurable outcomes.
• Background in PMO development, program governance, and process improvement.
• Experience in engineering, manufacturing, product development, or industrial operations.
• Familiarity with product costing, teardown analysis, benchmarking, and competitive analysis.
• Experience with cost reduction, value engineering, and manufacturing optimization.
• Knowledge of Lean manufacturing, operational excellence, or continuous improvement.
• Experience with proposal development, statements of work, project financial management, and consulting business operations.
• Experience partnering with senior engineering or operational leaders in a growing or evolving organization.
• Competitive compensation
• Medical, dental, and vision insurance
• Short-term and long-term disability
• Paid time off and 14 company paid holidays
• Tuition reimbursement after 1 year of employment
• Opportunities for professional development and continued learning
• Collaborative, hands-on engineering environment
• Exposure to diverse projects, industries, and technical challenges

Munro & Associates is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other characteristic protected by applicable law.

The duties and responsibilities outlined in this job description are not intended to be comprehensive. The organization reserves the right to assign additional tasks or modify existing responsibilities as operational needs require.