Sr. Program Manager

Automatic Data Processing, Inc.; Auburn Hills (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Holidays

Tuition reimbursement

Professional development

Collaborative environment

Diverse projects

Job summary

Munro & Associates in Auburn Hills, MI is seeking a Senior Program Manager to lead complex, customer-facing engineering consulting engagements while strengthening program management capabilities and processes. This role combines hands-on governance with business acumen, coordinating multidisciplinary teams, managing budgets, schedules, and risks to deliver measurable results for diverse clients.

If you thrive in a fast-paced, collaborative environment and enjoy shaping PMO practices, this

Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, Project Management, or a related field required.
• 7+ years of relevant experience in program management, project leadership, engineering services, technical consulting, or a related environment.
• Demonstrated experience leading complex, customer-facing technical programs involving multidisciplinary teams and competing priorities.
• Experience managing project schedules, budgets, forecasting, resource utilization, and financial performance.
• Experience developing or improving PMO processes, program governance, reporting standards, or operational workflows.
• Strong understanding of engineering or manufacturing environments and the ability to work effectively with technical professionals and leadership.
• Excellent customer relationship management, communication, presentation, organizational, and problem-solving skills.
• Demonstrated ability to influence stakeholders, navigate ambiguity, exercise independent judgment, and drive results without relying solely on formal authority.
• Proficiency with Microsoft Office applications; experience with Replicon or similar project management systems preferred.
• Travel: Ability to travel approximately 15-25% for customer meetings, workshops, and project support.

Responsibilities

• Lead complex customer engagements from kickoff through completion, managing scope, schedules, budgets, quality, risks, resources, and customer expectations.
• Serve as a primary customer contact, building trusted relationships and maintaining accountability for commitments, communication, and deliverables.
• Serve as a key operational and strategic partner to the Sr. Manager - Programs & Personnel, helping drive program execution, resource coordination, team effectiveness, and business priorities.
• Translate leadership objectives into actionable plans, establish accountability, and ensure consistent follow-through.
• Develop and improve program management processes, tools, standards, and procedures to strengthen governance, scheduling, resource planning, risk management, and accountability.
• Identify workflow improvements and establish practical, scalable reporting and performance metrics that improve visibility into project health, resource utilization, financial performance, and customer commitments.
• Manage project financial performance, including budgets, forecasting, invoicing coordination, resource utilization, and profitability.
• Support the Business Development team with quoting and proposal development, statements of work, program scope amendments, and follow-on consulting opportunities in partnership with relevant stakeholders.
• Coordinate across engineering, manufacturing, Business Development, and other functional teams to align resources and deliver customer commitments.
• Promote accountability, collaboration, and continuous improvement while supporting colleagues, leadership initiatives, and evolving business priorities.
• Maintain accurate program schedules, documentation, resource plans, time tracking, and project reporting.
• Communicate program status, risks, financial considerations, and recommended actions to customers and leadership.

Skills

Customer management

Communication

Presentation

Organizational skills

Problem solving

Stakeholder influence

Independent judgment

PM tools

Education

Bachelor’s degree in Engineering/Business/PM

Tools

Replicon

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sr. Program Manager

Full Time Auburn Hills, MI, US

Making the ImprobableProfitable.

The Opportunity

We are seeking a high-caliber Senior Program Manager to lead complex, customer-facing engineering consulting engagements while strengthening program management capabilities, operating processes, and organizational effectiveness.

This multifaceted role combines hands-on program leadership with business acumen, strategic thinking, and a continuous improvement mindset. Working closely with the Sr. Manager - Programs & Personnel, the Senior Program Manager will drive execution, coordinate multidisciplinary teams, manage financial performance, improve processes, and translate business priorities into results.

About Munro & Associates

With over 35 years of industry experience, Munro & Associates is an engineering consulting firm that helps companies rethink how products are designed, developed, and manufactured. Known for its design-first approach and Lean Design® methodology, Munro partners with organizations across a wide range of industries to reduce costs, improve design and quality, and simplify production.

Through engineering expertise, product teardown and benchmarking, cost analysis, and manufacturing optimization, Munro helps clients solve complex challenges and turn innovative ideas into practical, measurable results. Our team thrives on curiosity, collaboration, and continuous improvement, working on diverse projects that push the boundaries of engineering and technology.

At Munro, you'll work alongside experienced professionals on diverse projects, applying your expertise to solve real-world problems and help clients build better products at lower cost.

What You’ll Do

• Lead complex customer engagements from kickoff through completion, managing scope, schedules, budgets, quality, risks, resources, and customer expectations.
• Serve as a primary customer contact, building trusted relationships and maintaining accountability for commitments, communication, and deliverables.

Partnership with the Sr. Manager - Programs & Personnel

• Serve as a key operational and strategic partner to the Sr. Manager - Programs & Personnel, helping drive program execution, resource coordination, team effectiveness, and business priorities.
• Translate leadership objectives into actionable plans, establish accountability, and ensure consistent follow-through.

PMO Development & Process Improvement

• Support the Sr. Manager - Programs & Personnel with:
• Develop and improve program management processes, tools, standards, and procedures to strengthen governance, scheduling, resource planning, risk management, and accountability.
• Identify workflow improvements and establish practical, scalable reporting and performance metrics that improve visibility into project health, resource utilization, financial performance, and customer commitments.
• Manage project financial performance, including budgets, forecasting, invoicing coordination, resource utilization, and profitability.
• Support the Business Development team with quoting and proposal development, statements of work, program scope amendments, and follow-on consulting opportunities in partnership with relevant stakeholders.

Cross-Functional Collaboration & Team Effectiveness

• Coordinate across engineering, manufacturing, Business Development, and other functional teams to align resources and deliver customer commitments.
• Promote accountability, collaboration, and continuous improvement while supporting colleagues, leadership initiatives, and evolving business priorities.

Program Administration & Reporting

• Maintain accurate program schedules, documentation, resource plans, time tracking, and project reporting.
• Communicate program status, risks, financial considerations, and recommended actions to customers and leadership.

What You’ll Bring

Required Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, Project Management, or a related field required.
• 7+ years of relevant experience in program management, project leadership, engineering services, technical consulting, or a related environment.
• Demonstrated experience leading complex, customer-facing technical programs involving multidisciplinary teams and competing priorities.
• Experience managing project schedules, budgets, forecasting, resource utilization, and financial performance.
• Experience developing or improving PMO processes, program governance, reporting standards, or operational workflows.
• Strong understanding of engineering or manufacturing environments and the ability to work effectively with technical professionals and leadership.
• Excellent customer relationship management, communication, presentation, organizational, and problem-solving skills.
• Demonstrated ability to influence stakeholders, navigate ambiguity, exercise independent judgment, and drive results without relying solely on formal authority.
• Proficiency with Microsoft Office applications; experience with Replicon or similar project management systems preferred.
• Travel: Ability to travel approximately 15-25% for customer meetings, workshops, and project support.

Preferred Experience

• Master of Business Administration (MBA).
• Experience in engineering services, engineering consulting, or technical professional services.
• Experience managing customer-facing consulting engagements with defined deliverables, contractual commitments, and measurable outcomes.
• Background in PMO development, program governance, and process improvement.
• Experience in engineering, manufacturing, product development, or industrial operations.
• Familiarity with product costing, teardown analysis, benchmarking, and competitive analysis.
• Experience with cost reduction, value engineering, and manufacturing optimization.
• Knowledge of Lean manufacturing, operational excellence, or continuous improvement.
• Experience with proposal development, statements of work, project financial management, and consulting business operations.
• Experience partnering with senior engineering or operational leaders in a growing or evolving organization.
• Competitive compensation
• Medical, dental, and vision insurance
• Short-term and long-term disability
• Paid time off and 14 company paid holidays
• Tuition reimbursement after 1 year of employment
• Opportunities for professional development and continued learning
• Collaborative, hands-on engineering environment
• Exposure to diverse projects, industries, and technical challenges

Munro & Associates is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other characteristic protected by applicable law.

The duties and responsibilities outlined in this job description are not intended to be comprehensive. The organization reserves the right to assign additional tasks or modify existing responsibilities as operational needs require.