Senior Program Manager, Complex Production Programs

Xometry; Waltham (MA); Hybrid; USD 116,000 - 143,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Xometry, a leading on‑demand manufacturing platform, is seeking a Principal Program Manager in Waltham, MA. You will own strategic production programs end-to-end, from opportunity through launch and into repeat production, coordinating Customer, Engineering, Quality, and Procurement teams to ensure scope, schedule, quality, and cost targets are met.

You will drive program standards, mentor other managers, and push continuous improvements in process, tools, and KPIs.

Qualifications

• Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field.
• 12+ years of program or project management experience, including leading production programs in a manufacturing environment.
• Manufacturing experience across CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion.
• Demonstrated success running multiple concurrent, complex programs, often $5M or more each, from award through launch and into repeat production.
• Working knowledge of APQP and related quality planning practices.
• Experience managing program budgets, timelines, scope, and financial results.
• Experience leading cross-functional teams and managing supplier or contract manufacturer performance.
• Strong analytical, problem-solving, and facilitation skills in technical and manufacturing settings.
• Strong written and verbal communication, including executive-level presentation skills.

Responsibilities

• Lead multiple concurrent, complex production programs from opportunity through launch and repeat production.
• Build and manage detailed program plans meeting customer and internal requirements for scope, timeline, quality, and cost.
• Run programs using the Xometry Product Development Process aligned with APQP.
• Manage program budgets and financials, including tooling, capital, and margin, to meet financial objectives.
• Track launch and production metrics: timeline adherence, on-time delivery, quality, customer experience, and program financials.
• Serve as primary contact for customer program, engineering, quality, and procurement teams.
• Lead cross-functional teams across Sales, Field Deployed Engineering, Quality, Supply Chain Planning, and Partner Network.
• Coach program managers; onboard new hires and contribute to hiring.

Skills

Program management

Cross-functional teams

Budget management

APQP knowledge

Lean Six Sigma

Manufacturing know-how

Executive communication

Education

Bachelor's degree in Engineering/Business/Operations

Tools

Jira

Smartsheet

Tableau

Looker

Salesforce

Job description

Xometry, a leading on‑demand manufacturing platform, is seeking a Principal Program Manager in Waltham, MA. You will own strategic production programs end-to-end, from opportunity through launch and into repeat production, coordinating Customer, Engineering, Quality, and Procurement teams to ensure scope, schedule, quality, and cost targets are met.

You will drive program standards, mentor other managers, and push continuous improvements in process, tools, and KPIs.