Senior Program Manager: Campaign Strategy & Delivery

Universal Orlando Resort; Orlando (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

Universal Orlando Resort is seeking a Senior Program Manager to guide program scoping, timelines, and budgets, and to oversee consolidated program budgets and work-back schedules across client campaigns.

The role acts as the senior agency advocate, monitors scope creep, and coordinates with Finance and Account Management to manage monthly client bill-backs. Strong leadership and PM skills are essential for success.

Qualifications

• Bachelor’s degree in Marketing, Communications, Advertising, Project Management, Business, or Organizational Management.
• 7+ years in corporate environment with a focus on managing a team of 5+ responsible for marketing/advertising messaging and execution.
• PM certifications such as PMP preferred.

Responsibilities

• Oversee agency workflow process and ensure alignment with internal/external departments.
• Drive annual workflow planning and budget alignment for campaigns.
• Manage programs from estimation through launch and maintenance, ensuring on-time, on-budget delivery.
• Direct day-to-day activities of Project Management teams and support training and evaluations.
• Monitor budgets, bill-backs, and change control across programs.

Skills

Leadership

Budget management

Vendor management

Education

Bachelor’s degree

PM certifications preferred (PMP)

Tools

Workamajig

Basecamp

Workfront

MS Project

Microsoft Office (Outlook, Word, Excel, PowerPoint)

MAC

Adobe Creative Suite

Job description

Universal Orlando Resort is seeking a Senior Program Manager to guide program scoping, timelines, and budgets, and to oversee consolidated program budgets and work-back schedules across client campaigns.

The role acts as the senior agency advocate, monitors scope creep, and coordinates with Finance and Account Management to manage monthly client bill-backs. Strong leadership and PM skills are essential for success.