Senior Program Manager

University Hospital; San Antonio (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

University Health in San Antonio, TX seeks an Epic Link Program Manager to oversee daily operations, coordinate outreach initiatives, and serve as the liaison between community providers and the health system. The role focuses on process improvements and data-driven reporting to monitor program impact and effectiveness.

Required Bachelor’s degree in Business, Healthcare Administration, Public Health or related field; master’s preferred.

Qualifications

• Bachelor's degree required in Business, Healthcare Administration, Public Health or related field
• Master's degree in healthcare related field preferred
• Organizational skills with keen attention to detail, excellent communication and interpersonal skills required
• Experience in project coordination, data analysis, reporting, and planning preferred

Responsibilities

• Manage the ongoing daily operations of University Health's Epic Link program.
• Collaborate with the department's management team in strategic planning, development and implementation of outreach and network development activities.
• Serve as a liaison between community providers and University Health for Epic Link operations.
• Identify areas in need of process improvement and support planning and evaluation efforts tailored to community providers.
• Develop procedures for monitoring, validating, and reconciling Epic Link program data for accuracy.
• Create customized reports based on analyses of data to monitor impact and program effectiveness

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Project coordination

Data analysis

Reporting

Planning

Education

Bachelor's degree in Business, Healthcare Administration, Public Health or related field

Master's degree in healthcare related field preferred

Job description

POSITION SUMMARY/RESPONSIBILITIES

Responsible for the ongoing daily management of University Health's Epic Link program. Collaborates with the department's management team in strategic planning, development and implementation of outreach and network development activities to benefit University Health. Serves as a liaison between community providers and University Health for Epic Link operations. Identifies areas in need of process improvement and supports planning and evaluation efforts tailored to address the needs of the community providers. Develops procedures for monitoring, validating, and reconciling Epic Link program and related provider maintenance data for accuracy. Creates customized reports based on analyses of data for dissemination to monitor overall impact and program effectiveness

EDUCATION/EXPERIENCE

Bachelor's degree in Business, Healthcare Administration, Public Health or related field is required. Master's degree in healthcare related field is preferred. Organizational skills with keen attention to detail, excellent communication and interpersonal skills are required. Experience in project coordination, data analysis, reporting, and planning is preferred. Must demonstrate the ability to work with public contacts, establish, and maintain effective working relationships and be highly adaptable to high-paced clinical environment.