Senior Program Manager

UnitedMasters; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health & Well-being benefits (medical,

Dental & Vision benefits

401(k) with company match

Flexible time off

Paid holidays

Mental health resources

Job summary

UnitedMasters in New York, NY seeks a proactive Program Manager to own scopes, timelines, budgets and delivery systems for programs ranging from complex to simple. You will coordinate internal and external meetings throughout the lifecycle, maintain close alignment with Business Leadership and Production, and deliver strategic, creative outputs to day-to-day clients.

The ideal candidate has 3+ years in a creative agency or similar environment, excels at cross-functional collaboration, and is

Qualifications

• 3+ years of experience in a creative agency or similar communications environment.
• Experience leading calls with cross-functional agency teams and interfacing directly with clients.
• Strong understanding of advertising, marketing, media, production, and agency finance.
• Excellent written and verbal communication; ability to present ideas clearly.
• Fluent in Google Suite; familiar with resource management or workforce planning.

Responsibilities

• Own the scope, timelines, budgets and delivery systems for programs ranging from complex to 'simple'.
• Coordinate internal and external meetings throughout the lifecycle of the program, and maintain close coordination with key stakeholders, including Business Leadership and Production.
• Deliver strategic and creative deliverables directly to day to day clients. Own contact reports, internally and back to the client.
• Manage talent allocations week over week. Work with the Group Engagement Director and Business Leadership to ensure programs are planned to achieve successful completion, including coming in on time and on budget.
• Coordinate internal teams, ensure high quality delivery, and manage back to overarching strategy of the engagement.
• Develop a strong understanding of client’s business and industry, key competitors, and audience demographics.
• Help maintain integrated ways of working by reinforcing team processes and managing documentation and communications.

Skills

Project management

Client facing

Cross-functional collaboration

Timeline management

Budget management

Communication skills

Agency experience

AI tools interest

People management

Production knowledge

Tools

Google Workspace

Project planning tools

Job description

• Own the how. Develop scopes, timelines, budgets and delivery systems for programs ranging from complex to “simple.” Don’t assume one size fits all
• Coordinate internal and external meetings throughout the lifecycle of the program, and maintain close coordination with key stakeholders, including Business Leadership and Production
• Deliver strategic and creative deliverables directly to day to day clients. Own contact reports, internally and back to the client
• Manage talent allocations week over week. Work with the Group Engagement Director and Business Leadership to ensure programs are planned to achieve successful completion, including coming in on time and on budget
• Coordinate internal teams, ensure high quality delivery, and manage back to overarching strategy of the engagement
• Develop a strong understanding of client’s business and industry, key competitors, and audience demographics
• Help maintain integrated ways of working by reinforcing team processes and managing documentation and communications

Benefits

• Health & Well-being: Our health plans provide comprehensive coverage for you and your family. We offer robust medical, dental and vision benefits, with the option to enroll in FSA and HSA to save for the care you need. Plus, you can get free fitness classes through insurance, and healthy snacks at our offices
• Emotional & Mental Well-being: Focus on mental health and well-being has become more important than ever. We offer a spectrum of support for your mental well-being; from Headspace mindfulness and meditation, to free therapy and psychiatry at Talkspace
• Financial Well-being: Every full-time employee is eligible to take part in our 401(k) with company match, and competitive compensation
• Flexibility & Time Off: We believe that flexible time off allows our team members the freedom to balance the responsibilities of both their work and home lives. We also have 15 paid holidays and a paid company winter break. We offer generous paid leave and support for expecting parents and growing families
• Discounts & Perks: We want you to feel your best, both professionally and personally. We’re proud to offer inspiring office spaces with engaging events, commuter benefits, and discounts on the services you want and need

A proactive, hands-on mentality. You take immense pride in your work. You’re results-driven and detail-oriented, but also passionate about people, culture, and creativityComfortable navigating across multiple internal disciplines (creative, production, strategy) and external partners to keep projects moving forwardStellar time management and organizational skills, able to juggle multiple priorities under tight deadlines without sacrificing qualityThick-skinned, persistent, and diplomatic—you handle challenges with optimism and a solutions-oriented mindsetAn understanding of when to escape challenges and opportunities to the appropriate leadsExcellent written and verbal communication skills, with the ability to present ideas clearly, accurately, and succinctlyFamiliarity with the lifecycle of integrated campaigns across broadcast, digital, experiential and/or socialExperience supporting or leading calls with cross-functional agency teams and interfacing directly with clientsFluent in Google Suite (especially Sheets and Slides); experience with resource management or workforce planning, as well as project planning tools3+ years of experience in a creative agency or similar communications environment, with a strong understanding of advertising, marketing, media, production, and agency financeStrong curiosity with a strong desire to learn and engage AI toolsExposure to or direct experience with production processesExperience directly managing timelines and deliverables for creative and production workstreamsActed as a producer or account executive in an agency environment with client facingA passion for culture, innovation, and helping brands show up meaningfully in the world