Program Manager

UnitedMasters; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A creative communications agency is seeking a Program Manager in Brooklyn, New York, who will be responsible for program management including developing timelines, budgets, and deliverables. The ideal candidate will have over 3 years of experience in a creative agency environment and a strong understanding of advertising and marketing. Salary ranges from $70,000 to $90,000, with a hybrid work model of four days in-office and one day remote.

Qualifications

• 3+ years of experience in a creative agency or similar environment.
• Fluent in Google Suite, especially Sheets and Slides.
• Strong understanding of advertising, marketing, and media.

Responsibilities

• Own the development of scopes, timelines, and budgets for programs.
• Coordinate internal and external meetings throughout program lifecycles.
• Deliver strategic and creative deliverables to clients.

Skills

Creative agency experience

Advertising knowledge

Time management

Excellent communication skills

Resource management

Tools

Google Suite

Job description

What You'll Do

• Own the how. Develop scopes, timelines, budgets and delivery systems for programs ranging from complex to “simple.” Don’t assume one size fits all.
• Coordinate internal and external meetings throughout the lifecycle of the program, and maintain close coordination with key stakeholders, including Business Leadership and Production.
• Deliver strategic and creative deliverables directly to day to day clients. Own contact reports, internally and back to the client.
• Manage talent allocations week over week. Work with the Group Engagement Director and Business Leadership to ensure programs are planned to achieve successful completion, including coming in on time and on budget.
• Coordinate internal teams, ensure high quality delivery, and manage back to overarching strategy of the engagement.
• Develop a strong understanding of client’s business and industry, key competitors, and audience demographics.
• Help maintain integrated ways of working by reinforcing team processes and managing documentation and communications.

Knowledge, Skills and Abilities

• A proactive, hands‑on mentality. You take immense pride in your work. You’re results‑driven and detail‑oriented, but also passionate about people, culture, and creativity.
• Excellent written and verbal communication skills, with the ability to present ideas clearly, accurately, and succinctly.
• Stellar time management and organizational skills, able to juggle multiple priorities under tight deadlines without sacrificing quality.
• Thick‑skinned, persistent, and diplomatic—you handle challenges with optimism and a solutions‑oriented mindset.
• Comfortable navigating across multiple internal disciplines (creative, production, strategy) and external partners to keep projects moving forward.
• An understanding of when to scale challenges and opportunities to the appropriate leads.

Minimum Qualifications

• 3+ years of experience in a creative agency or similar communications environment, with a strong understanding of advertising, marketing, media, production, and agency finance.
• Familiarity with the lifecycle of integrated campaigns across broadcast, digital, experiential and/or social.
• Experience supporting or leading calls with cross‑functional agency teams and interfacing directly with clients.
• Fluent in Google Suite (especially Sheets and Slides); experience with resource management or workforce planning, as well as project planning tools.
• Strong curiosity with a strong desire to learn and engage AI tools.

Preferred Qualifications

• Experience directly managing timelines and deliverables for creative and production workstreams.
• Exposure to or direct experience with production processes.
• Acted as a producer or account executive in an agency environment with client facing.
• A passion for culture, innovation, and helping brands show up meaningfully in the world.

Salary Hiring Range

70,000 - 90,000

Location: Brooklyn, New York – four days in‑office, one day remote.