Program Manager

UMT - Internal; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

UMT - Internal is seeking a Program Manager to join its Translation team. This Brooklyn-based role involves coordinating and managing various aspects of creative projects, from development to delivery, while fostering strong stakeholder relationships.

The ideal candidate will have over 3 years of experience in a creative agency and possess excellent organizational and communication skills. The position offers a collaborative environment with a strong focus on culture and creativity.

Qualifications

• 3+ years of experience in a creative agency or similar communications environment.
• Familiarity with integrated campaigns across broadcast, digital, experiential and/or social.
• Fluent in Google Suite, especially Sheets and Slides.

Responsibilities

• Develop scopes, timelines, budgets and delivery systems for programs.
• Coordinate internal and external meetings throughout the lifecycle of the program.
• Deliver strategic and creative deliverables directly to clients.

Skills

Project management

Communication skills

Time management

Resource management

Creative problem-solving

Education

3+ years in creative agency or similar

Tools

Google Suite

Project planning tools

Job description

We are an award-winning independent creative solutions company that aspires to be the most culturally-influential company in the world. We help ambitious brands harness the power of culture to solve their biggest challenges. As a unique mix of experts in culture, technology, and storytelling, we are united by a passion to grow brands in ways that advertising alone can never do.

We are an entrepreneurial business – not a traditional “ad agency.” That means we value resourcefulness and tenacity just as much as we value creativity and intelligence. We’re unapologetically ambitious!

We are looking for a Program Manager to join Translation!

This role is based in Brooklyn, New York with four days in-office and one day remote.

What You'll Do

• Own the how. Develop scopes, timelines, budgets and delivery systems for programs ranging from complex to “simple.” Don’t assume one size fits all.
• Coordinate internal and external meetings throughout the lifecycle of the program, and maintain close coordination with key stakeholders, including Business Leadership and Production.
• Deliver strategic and creative deliverables directly to day to day clients. Own contact reports, internally and back to the client.
• Manage talent allocations week over week. Work with the Group Engagement Director and Business Leadership to ensure programs are planned to achieve successful completion, including coming in on time and on budget.
• Coordinate internal teams, ensure high quality delivery, and manage back to overarching strategy of the engagement.
• Develop a strong understanding of client’s business and industry, key competitors, and audience demographics.
• Help maintain integrated ways of working by reinforcing team processes and managing documentation and communications.

Knowledge, Skills and Abilities

• A proactive, hands‑on mentality. You take immense pride in your work. You’re results-driven and detail-oriented, but also passionate about people, culture, and creativity.
• Excellent written and verbal communication skills, with the ability to present ideas clearly, accurately, and succinctly.
• Stellar time management and organizational skills, able to juggle multiple priorities under tight deadlines without sacrificing quality.
• Thick‑skinned, persistent, and diplomatic—you handle challenges with optimism and a solutions-oriented mindset.
• Comfortable navigating across multiple internal disciplines (creative, production, strategy) and external partners to keep projects moving forward.
• An understanding of when toescalate challenges and opportunities to the appropriate leads.

Minimum Qualifications

• 3+ years of experience in a creative agency or similar communications environment, with a strong understanding of advertising, marketing, media, production, and agency finance.
• Familiarity with the lifecycle of integrated campaigns across broadcast, digital, experiential and/or social.
• Experience supporting or leading calls with cross-functional agency teams and interfacing directly with clients.
• Fluent in Google Suite (especially Sheets and Slides); experience with resource management or workforce planning, as well as project planning tools.
• Strong curiosity with a strong desire to learn and engage AI tools.

Preferred Qualifications

• Experience directly managing timelines and deliverables for creative and production workstreams.
• Exposure to or direct experience with production processes.
• Acted as a producer or account executive in an agency environment with client facing.
• A passion for culture, innovation, and helping brands show up meaningfully in the world.

Salary Hiring Range: $70,000 - $90,000

As set forth in UMT - Internal’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.