Senior Program Lead - Onsite Delivery & Customer Focus

RTX (Raytheon); Durham (NH); On-site; USD 120,000 - 180,000; Full time

Job summary

Collins Aerospace in Durham, NH is seeking a Senior Manager, Program Management to lead customer-focused program execution at our Durham site. This role aligns operations, SIOP, engineering, supply chain, quality, finance, and contracts to deliver on cost, schedule, and performance commitments.

The position oversees the full lifecycle of programs, develops execution plans, and interfaces with customers and site leadership to address risks and opportunities, ensuring timely delivery and business

Qualifications

• Typically requires a University Degree and minimum 10 years of prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience.
• Experience managing programs, projects, or product lines with responsibility for cost, schedule, performance, and customer commitments.
• Experience leading cross-functional teams across functions such as Operations, Engineering, Supply Chain, Quality, Finance, or Contracts.
• Experience working directly with customers in a program management, operations, manufacturing, or similarly customer-facing environment.

Responsibilities

• Partner with the Site Operations Lead and serve as the designated onsite representative (DOA) during periods when the General Manager is out of the office.
• Develop, maintain, and monitor program plans, schedules, milestones, and priorities to ensure organizational and customer objectives are achieved.
• Partner closely with Operations and SIOP to understand customer commitments, identify delivery constraints, and communicate delivery plans, risks, and opportunities to customers.
• Prepare program plans, business updates, and progress reports while driving value stream strategy, execution, and performance.
• Lead strategic planning activities for assigned programs and translate business priorities into actionable execution plans.
• Identify program risks, constraints, and performance challenges and drive appropriate corrective actions, including resource allocation, contractual adjustments, and responses to customer action items.
• Support the development and execution of business growth strategies and new business opportunities.
• Support contract negotiations and contractual changes by coordinating proposals, business plans, statements of work, operating budgets, specifications, and financial terms in partnership with appropriate functional stakeholders.
• Lead assigned programs through all phases of the program lifecycle, from initiation through execution and completion.
• Serve as a primary customer interface for program requirements, commitments, execution status, risks, and performance.
• Manage program contract lifecycle activities, including cost, schedule, performance, and delivery commitments for assigned programs or major program workstreams.
• Support P&L performance and drive execution against sales, EBIT, and recovery objectives.
• Develop and implement standard work across key program areas while promoting CORE principles and a culture of continuous improvement across site teams.

Skills

Program management

Cross-functional leadership

Customer liaison

Risk management

Education

University degree

Advanced degree

Job description

Collins Aerospace in Durham, NH is seeking a Senior Manager, Program Management to lead customer-focused program execution at our Durham site. This role aligns operations, SIOP, engineering, supply chain, quality, finance, and contracts to deliver on cost, schedule, and performance commitments.

The position oversees the full lifecycle of programs, develops execution plans, and interfaces with customers and site leadership to address risks and opportunities, ensuring timely delivery and business