Senior Manager, Program Management (Onsite)

RTX; Durham (NH); On-site; USD 150,000 - 210,000; Full time

Job summary

Collins Aerospace in Durham, NH is seeking a Senior Manager, Program Management to lead customer-focused program execution across functions, translating delivery constraints into executable plans while ensuring cost, schedule, and performance commitments are met.

The role reports to site leadership, serving as onsite representative and leading cross-functional teams, with a focus on proactive risk management, strategic contract coordination, and delivering growth and value for customers.

Qualifications

• University degree with 10+ years of relevant program management experience.
• Experience leading cross-functional teams across Operations, Engineering, Supply Chain, Quality, Finance, and Contracts.
• Experience working directly with customers in program management or operations roles.

Responsibilities

• Serve as onsite DOA when GM is out of the office.
• Develop and monitor program plans, schedules, milestones, and priorities.
• Communicate delivery plans, risks, and opportunities to customers.
• Prepare program plans, business updates, and progress reports.
• Lead lifecycle programs from initiation through completion.
• Support contract negotiations and changes with stakeholders.
• Drive value stream strategy, execution, and performance.
• Promote continuous improvement and CORE principles across teams.

Skills

Program management

Cross-functional leadership

Customer-facing

Stakeholder communication

Education

University degree

Advanced degree in related field

Job description

Collins Aerospace is seeking a Senior Manager, Program Management to lead customer-focused program execution at our Durham, NH site, connecting business priorities with the day-to-day work required to deliver on commitments. This role serves as a central point of alignment across Operations, SIOP, Engineering, Supply Chain, Quality, Finance, and Contracts, with responsibility for translating delivery constraints, program risks, and changing priorities into clear execution plans. You will have direct visibility to customers and site leadership while helping ensure programs remain aligned to cost, schedule, performance, and delivery expectations.

This is an onsite role in Durham, NH.

What You Will Do:

• Partner with the Site Operations Lead and serve as the designated onsite representative (DOA) during periods when the General Manager is out of the office
• Develop, maintain, and monitor program plans, schedules, milestones, and priorities to ensure organizational and customer objectives are achieved
• Partner closely with Operations and SIOP to understand customer commitments, identify delivery constraints, and communicate delivery plans, risks, and opportunities to customers
• Prepare program plans, business updates, and progress reports while driving value stream strategy, execution, and performance
• Lead strategic planning activities for assigned programs and translate business priorities into actionable execution plans
• Identify program risks, constraints, and performance challenges and drive appropriate corrective actions, including resource allocation, contractual adjustments, and responses to customer action items
• Support the development and execution of business growth strategies and new business opportunities
• Support contract negotiations and contractual changes by coordinating proposals, business plans, statements of work, operating budgets, specifications, and financial terms in partnership with appropriate functional stakeholders
• Lead assigned programs through all phases of the program lifecycle, from initiation through execution and completion
• Serve as a primary customer interface for program requirements, commitments, execution status, risks, and performance
• Manage program contract lifecycle activities, including cost, schedule, performance, and delivery commitments for assigned programs or major program workstreams
• Support P&L performance and drive execution against sales, EBIT, and recovery objectives
• Develop and implement standard work across key program areas while promoting CORE principles and a culture of continuous improvement across site teams

Qualifications You Must Have:

• Typically requires a University Degree and minimum 10 years of prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
• Experience managing programs, projects, or product lines with responsibility for cost, schedule, performance, and customer commitments
• Experience leading cross-functional teams across functions such as Operations, Engineering, Supply Chain, Quality, Finance, or Contracts
• Experience working directly with customers in a program management, operations, manufacturing, or similarly customer-facing environment

Qualifications We Prefer:

• Experience managing programs or product lines within the aerospace, defense, manufacturing, or other complex technical industry
• Experience supporting production, operations, or supply chain execution and resolving constraints affecting customer deliveries
• Experience managing program financial performance, including budgets, sales, margin, EBIT, or other business performance metrics
• Experience with contract management, proposal development, negotiations, or changes to customer