Senior Program & Governance Analyst

Salesforce, Inc.; Chicago (IL); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a detail‑oriented Program Manager (Level 6) to support the execution of priority programs within Signature Trial and Release Readiness.

You will coordinate workstreams, maintain plans, and prepare leadership‑ready materials while partnering with cross‑functional teams. Reporting to the Senior Director, Programs & Governance, this role emphasizes hands‑on program coordination, communication, and problem‑solving at a senior‑analyst level, with opportunities to grow

Qualifications

• Experience in a program coordination, project support, business operations, analyst, or similar role.
• Strong attention to detail, follow‑through, and ability to manage several tasks and deadlines at once.
• Good written and verbal communication skills, including the ability to summarize updates and ask clear questions.
• Ability to collaborate with cross‑functional colleagues and build dependable working relationships.
• Comfort organizing information, maintaining trackers, and turning inputs into useful summaries or presentations.
• Foundational analytical and problem‑solving skills, with the ability to identify issues and seek input when needed.
• Willingness to learn new business processes and work effectively when priorities or requirements change.
• A proactive, curious, service‑oriented mindset and openness to feedback and coaching.

Responsibilities

• Support the day‑to‑day coordination and execution of assigned programs, including the Signature trial program and release readiness overview.
• Maintain project plans, action logs, milestones, schedules, and status trackers to help teams stay organized and on time.
• Coordinate meetings, document decisions and action items, and follow up with partners on agreed deliverables.
• Gather, validate, and consolidate information from multiple stakeholders for program updates and leadership materials.
• Build and refresh clear, accurate Google Slides presentations, including the release readiness overview deck.
• Track basic program metrics, participation, feedback, and progress; identify trends or gaps for discussion with program leads.
• Flag risks, blockers, or conflicting information early and help coordinate follow‑up or escalation.
• Support consistent communications, documentation, and process improvements across workstreams.
• Assist with operational questions and ad‑hoc analysis by researching issues, organizing findings, and recommending practical next steps.
• Contribute to other Account Success projects and priorities as assigned.

Skills

Program coordination

Attention to detail

Communication skills

Cross-functional collaboration

Google Apps (Slides/Sheets/Docs)

Analytical mindset

Adaptability

Proactive mindset

Tools

Google Slides

Google Sheets

Google Docs

Job description

Salesforce, Inc. is seeking a detail‑oriented Program Manager (Level 6) to support the execution of priority programs within Signature Trial and Release Readiness.

You will coordinate workstreams, maintain plans, and prepare leadership‑ready materials while partnering with cross‑functional teams. Reporting to the Senior Director, Programs & Governance, this role emphasizes hands‑on program coordination, communication, and problem‑solving at a senior‑analyst level, with opportunities to grow