Senior Program Director, Residential Services

CGS Administrators, LLC; New York (NY); On-site; USD 82,000 - 85,000; Full time

Benefits offered by this job

Generous PTO

15 Holidays

Sick Leave

Health Insurance

Dental Insurance

Vision Insurance

403(b) Plan

Tuition Reimbursement

Student-Loan Repayment

Professional Development

Life Insurance

Disability Insurance

Pet Insurance

Flexible Spending Accounts

Job summary

Catholic Guardian Services is seeking an experienced Assistant Program Director to oversee two residential programs serving Unaccompanied Children. This role supervises Residential Managers, Lead Clinicians, and Lead Case Managers to ensure safe, trauma-informed, and compliant operations.

You will coordinate staffing, training, budgets, and program readiness for ORR monitoring visits and licensing reviews. This position requires a Master’s degree, 5+ years in related fields, supervisory

Qualifications

• Master's degree in a related behavioral science field.
• At least five years of relevant residential child welfare or related experience.
• At least three years of supervisory experience leading multidisciplinary teams.
• Bilingual in English and Spanish.
• Strong knowledge of trauma-informed care and residential program operations.
• Flexibility to work outside regular hours and respond to emergencies.

Responsibilities

• Oversee daily operations, staffing, safety, programming, and resident care across two residential programs.
• Supervise, coach, and evaluate multidisciplinary leadership staff.
• Ensure compliance with ORR requirements, licensing standards, and agency policies.
• Monitor service plans, documentation, incidents, grievances, and quality‑assurance findings.
• Prepare programs for ORR monitoring visits, audits, investigations, and licensing reviews.
• Oversee staffing coverage, staff training compliance, budgets, and corrective action plans.
• Respond to emergencies and provide leadership outside regular business hours.

Skills

Bilingual (English & Spanish)

Staff supervision

Crisis intervention

Trauma-informed care

Education

Master's degree in Social Work/Psychology/Counseling/Human Services/Public Administration

Job description

Catholic Guardian Services is seeking an experienced Assistant Program Director to oversee two residential programs serving Unaccompanied Children. This role supervises Residential Managers, Lead Clinicians, and Lead Case Managers to ensure safe, trauma-informed, and compliant operations.

You will coordinate staffing, training, budgets, and program readiness for ORR monitoring visits and licensing reviews. This position requires a Master’s degree, 5+ years in related fields, supervisory