Assistant Program Director- ORR

CGS Administrators, LLC; New York (NY); On-site; USD 82,000 - 85,000; Full time

Benefits offered by this job

Generous PTO

15 Holidays

Sick Leave

Health Insurance

Dental Insurance

Vision Insurance

403(b) Plan

Tuition Reimbursement

Student-Loan Repayment

Professional Development

Life Insurance

Disability Insurance

Pet Insurance

Flexible Spending Accounts

Job summary

Catholic Guardian Services is seeking an experienced Assistant Program Director to oversee two residential programs serving Unaccompanied Children. This role supervises Residential Managers, Lead Clinicians, and Lead Case Managers to ensure safe, trauma-informed, and compliant operations.

You will coordinate staffing, training, budgets, and program readiness for ORR monitoring visits and licensing reviews. This position requires a Master’s degree, 5+ years in related fields, supervisory

Qualifications

• Master's degree in a related behavioral science field.
• At least five years of relevant residential child welfare or related experience.
• At least three years of supervisory experience leading multidisciplinary teams.
• Bilingual in English and Spanish.
• Strong knowledge of trauma-informed care and residential program operations.
• Flexibility to work outside regular hours and respond to emergencies.

Responsibilities

• Oversee daily operations, staffing, safety, programming, and resident care across two residential programs.
• Supervise, coach, and evaluate multidisciplinary leadership staff.
• Ensure compliance with ORR requirements, licensing standards, and agency policies.
• Monitor service plans, documentation, incidents, grievances, and quality‑assurance findings.
• Prepare programs for ORR monitoring visits, audits, investigations, and licensing reviews.
• Oversee staffing coverage, staff training compliance, budgets, and corrective action plans.
• Respond to emergencies and provide leadership outside regular business hours.

Skills

Bilingual (English & Spanish)

Staff supervision

Crisis intervention

Trauma-informed care

Education

Master's degree in Social Work/Psychology/Counseling/Human Services/Public Administration

Job description

• Pay or shift range: $82,000 USD to $85,000 USD

  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

We provide help, create hope, and preserve dignity.

Job Title: Assistant Program Director - Residential Services
Program: Unaccompanied Children (UC) Services
Salary: $82,000 - $85,000 annually

Position Overview

Catholic Guardian Services is seeking an experienced Assistant Program Director to oversee two residential programs serving Unaccompanied Children. This position supervises Residential Managers, Lead Clinicians, and Lead Case Managers while ensuring safe, trauma-informed, and compliant program operations.

Key Responsibilities

• Oversee daily operations, staffing, safety, programming, and resident care across two residential programs.
• Supervise, coach, and evaluate multidisciplinary leadership staff.
• Ensure compliance with ORR requirements, licensing standards, and agency policies.
• Monitor service plans, documentation, incidents, grievances, and quality-assurance findings.
• Prepare programs for ORR monitoring visits, audits, investigations, and licensing reviews.
• Oversee staffing coverage, staff training compliance, operational budgets, and corrective-action plans.
• Respond to emergencies and provide leadership outside regular business hours when needed.

Required Qualifications

• Master's degree in Social Work, Psychology, Counseling, Human Services, Public Administration, Education, or a related behavioral science.
• At least five years of relevant experience in residential child welfare, behavioral health, foster care, juvenile justice, or a comparable human-services setting.
• At least three years of supervisory experience leading multidisciplinary teams.
• Bilingual proficiency in English and Spanish.
• Strong knowledge of trauma-informed care, child development, crisis intervention, and residential program operations.
• Ability to work flexible hours and respond to emergencies outside regular business hours.

Preferred Qualifications

• Knowledge of ORR regulations and the ORR Policy Guide.
• LMSW, LCSW, LMHC, or equivalent professional license.
• Experience overseeing multiple residential programs.

What do you bring to the table?

You are an organized, empathetic, creative, and nonjudgmental leader who remains calm in challenging situations. You enjoy hands-on fieldwork, support the professional development of staff, and are committed to providing culturally responsive, trauma-informed care.

What do we bring to the table?

CGS offers generous PTO, at least 15 paid holidays, Safe and Sick Leave, medical, dental, and vision insurance, a 403(b) retirement plan, tuition reimbursement, student-loan repayment, professional-development opportunities, life and disability insurance, pet insurance, flexible spending accounts, and additional employee-support programs.

Equal Opportunity Employer
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