Senior Program Director, Data Center Solutions

nVent; Blaine (MN); Hybrid; USD 172,900 - 257,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan

Tuition reimbursement

Job summary

nVent in Blaine, Minnesota is searching for a Senior Customer Program Manager to serve as the primary executive point of contact for key strategic customers. This role involves leading a high-performing team of Program Managers, ensuring customer satisfaction, and overseeing order management.

With at least 8 years of experience in program management, candidates should have strong insights into manufacturing and supply chain operations. The position offers flexible work between Anoka and Blaine, MN, with potential travel.

Qualifications

• 8+ years of experience in program management or customer operations.
• Experience leading and developing teams in a customer-focused environment.
• Strong business insight in manufacturing operations and supply chain.
• Ability to operate credibly at the executive level.

Responsibilities

• Serve as the senior executive point of contact for key customers.
• Lead a team of Program Managers for customer programs.
• Ensure customer satisfaction and delivery performance.
• Manage customer communication and order execution.
• Drive continuous improvement in customer experience.

Skills

Program management

Customer operations

Leadership

Cross-functional collaboration

Data-driven performance management

Education

Bachelor's degree

Job description

nVent in Blaine, Minnesota is searching for a Senior Customer Program Manager to serve as the primary executive point of contact for key strategic customers. This role involves leading a high-performing team of Program Managers, ensuring customer satisfaction, and overseeing order management.

With at least 8 years of experience in program management, candidates should have strong insights into manufacturing and supply chain operations. The position offers flexible work between Anoka and Blaine, MN, with potential travel.