Senior Program Director, CalWORKs & Workforce Innovation

Talent-Connect-Now; San Diego (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

We are seeking an experienced Program Director to lead a large-scale CalWORKs Employment Services program in San Diego County. This senior leadership role oversees day-to-day operations, people, participant services, contract performance, county relationships, fiscal management, compliance, quality, and results.

The ideal candidate will have direct CalWORKs/TANF or Welfare-to-Work experience, a track record of leading complex programs and multidisciplinary teams, and a strong ability to

Qualifications

• Bachelor's degree in a related field.
• 10+ years of progressively responsible experience in workforce development, employment services, human services, social services, or related field.
• At least 5 years of significant program management or operational leadership experience.

Responsibilities

• Lead the day-to-day operations and overall performance of the CalWORKs program.
• Manage and develop a large, multidisciplinary team, including managers, supervisors, and program staff.
• Maintain accountability for contractual requirements, performance measures, deliverables, and participant outcomes.
• Serve as a key point of contact for County representatives and build strong working relationships with the County.
• Oversee employment services and participant case management.
• Provide leadership for supportive services, participant payments, housing and Family Stabilization services, child care coordination, and specialty-provider integration.
• Monitor participant caseloads, service delivery, staffing levels, and overall program performance.
• Oversee program budgets, expenditures, staffing costs, and fiscal performance.
• Ensure compliance with contract requirements, policies, procedures, and documentation standards.
• Oversee quality assurance, monitoring, audit readiness, and corrective-action activities.
• Develop accurate and timely progress and performance reports that combine quantitative data with narrative analysis to clearly communicate program results, trends, and areas of focus.
• Oversee the effective use of case-management, data, technology, and reporting systems.
• Lead program startup, transition, implementation, and other significant operational initiatives.
• Identify operational, fiscal, compliance, or performance challenges and develop practical solutions.
• Create a culture of accountability, collaboration, quality, and continuous improvement.

Skills

Leadership

Operations management

Team management

Stakeholder management

Compliance

Communication

Education

Bachelor's degree

Tools

Case-management systems

Job description

We are seeking an experienced Program Director to lead a large-scale CalWORKs Employment Services program in San Diego County. This senior leadership role oversees day-to-day operations, people, participant services, contract performance, county relationships, fiscal management, compliance, quality, and results.

The ideal candidate will have direct CalWORKs/TANF or Welfare-to-Work experience, a track record of leading complex programs and multidisciplinary teams, and a strong ability to