Senior Program Director, AI-Driven Insurance SaaS (Remote)

Majesco; United States; Remote; USD 150,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Employer-funded HSA

FSA

Job summary

Majesco powers the future of insurance with an AI-native SaaS platform. We are seeking a Senior Program Manager / Director, Services to lead multi-million-dollar SaaS delivery programs for insurers and retirement providers from a remote-first US location.

You will drive end-to-end execution, manage plans, risks, and governance, and ensure production readiness and client confidence while collaborating with senior client executives and global teams.

Qualifications

• 10+ years of senior leadership experience delivering enterprise software or SaaS solutions for insurance or financial services.
• Proven success leading large-scale transformation programs ($5M–$20M+) across multi-disciplinary teams.
• Deep understanding of Life, Health, and Annuity insurance operations.

Responsibilities

• Own end-to-end execution of a portfolio of complex, concurrent SaaS delivery programs, ensuring commitments on timeline, quality, scope, and margin are met.
• Lead from the front — staying deeply engaged in plans, estimates, risks, dependencies, and delivery details, intervening early when outcomes drift.
• Drive delivery through measurable business outcomes, holding teams accountable for results rather than process adherence alone.
• Take decisive ownership during high-pressure delivery moments, providing clarity, direction, and resolution rather than escalation loops.
• Anticipate delivery, financial, and stakeholder risks through experience, data, and pattern recognition.
• Own production readiness, go-live quality, and post–go-live stability, ensuring strong operational outcomes and sustained client confidence.
• Accelerate delivery performance through effective use of tooling, automation, and emerging AI capabilities across planning, execution, and reporting.
• Partner directly with client executives and steering committees to align technology delivery with business strategy and value realization.
• Oversee financial governance, forecasting, and profitability across programs, using systems such as NetSuite to ensure transparency and control.
• Build strong, accountable delivery leaders by coaching project managers and program leads to operate with ownership, discipline, and clarity.

Skills

Senior leadership

Enterprise software delivery

Insurance domain knowledge

Agile delivery

Executive presence

Delivery governance

Financial control

Risk management

Education

Bachelor’s degree

PMP/LOMA/FLMI/Scrum Master

Tools

NetSuite

Jira

Job description

Majesco powers the future of insurance with an AI-native SaaS platform. We are seeking a Senior Program Manager / Director, Services to lead multi-million-dollar SaaS delivery programs for insurers and retirement providers from a remote-first US location.

You will drive end-to-end execution, manage plans, risks, and governance, and ensure production readiness and client confidence while collaborating with senior client executives and global teams.