Senior Program Assistant — Onboarding & Records (Hybrid)

Kapili Services, LLC; Washington (District of Columbia); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

401K plan with company match

health insurance

tuition reimbursement

paid time off

11 paid holidays

Job summary

Bering-Alaka`ina Holdings, LLC is seeking a Program Assistant VI to support a government customer in Arlington, Virginia. Responsibilities include maintaining candidate records, onboarding, and coordinating with DS for security clearances, as well as handling records management and reporting.

The role requires 6 years of experience, US citizenship, and SECRET clearance. The position emphasizes compliance with federal regulations and excellent customer service in a hybrid work setting.

Qualifications

• Six (6) years experience in relevant administrative roles.
• Maintain accurate and confidential personnel records.
• Meet established deadlines and customer service standards.
• Protect Personal Identifiable Information (PII).
• Ensure compliance with Department policies, Foreign Service regulations, and federal personnel requirements.

Responsibilities

• Maintain and update candidate records and personnel files.
• Review applications and follow up on missing documentation.
• Respond to candidate inquiries by phone and email.
• Provide guidance to candidates, Foreign Service Fellows, interns, and internal stakeholders.
• Process new hires into Department databases and personnel systems.
• Coordinate with Diplomatic Security for security clearances and badges.
• Coordinate with Records Management to manage files and archives.
• Prepare onboarding materials and packets.
• Maintain reports on hiring, onboarding, and customer service metrics.
• Brief supervisors on workload status and assist with special projects.
• Provide general administrative support and document management.

Skills

Experience management

Confidential records

Customer service

Hybrid/work environment

Workload management

Education

High School Diploma

Job description

Bering-Alaka`ina Holdings, LLC is seeking a Program Assistant VI to support a government customer in Arlington, Virginia. Responsibilities include maintaining candidate records, onboarding, and coordinating with DS for security clearances, as well as handling records management and reporting.

The role requires 6 years of experience, US citizenship, and SECRET clearance. The position emphasizes compliance with federal regulations and excellent customer service in a hybrid work setting.