Senior Program Analyst - Parking Management & Data

JASINT Consulting and Technologies, LLC; Alexandria (VA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

401k with match

Employer-paid health insurance

Dental and vision coverage

Flexible spending accounts (FSA/HSA)

Tuition and certification reimbursemen

Paid time off (PTO)

Job summary

JASINT Consulting and Technologies, LLC seeks a Program Analyst III to support WHS/PSD/PMO. You will manage parking permits and clearances, provide tiered tech support, and deliver clear reports and briefings to stakeholders and senior leaders.

The role emphasizes data analysis, user engagement, and training material creation to ensure efficient parking operations across Pentagon facilities and affiliated sites.

Qualifications

• Bachelor’s degree or associate's degree with experience in program/project management.
• Experience with WHS/PSD Appian Parking Management System.
• Ability to obtain Appian Analyst Certification within one year.

Responsibilities

• Provide Tier 1 and 2 technical support for parking management systems.
• Oversee the full lifecycle of parking permits and clearances (issuance, renewal, revocation).
• Prepare detailed project reports, briefs, and presentations for stakeholders and senior leaders.
• Engage with application users to gather feedback and improve user experience.
• Collaborate with developers and agency representatives to raise requirements and resolve issues.

Skills

Customer communication

Analytical thinking

Data presentation

Research skills

Technical support

Education

Bachelor’s degree or associate's degree

Tools

Appian Parking Management System

Appian Analyst Certification

Job description

JASINT Consulting and Technologies, LLC seeks a Program Analyst III to support WHS/PSD/PMO. You will manage parking permits and clearances, provide tiered tech support, and deliver clear reports and briefings to stakeholders and senior leaders.

The role emphasizes data analysis, user engagement, and training material creation to ensure efficient parking operations across Pentagon facilities and affiliated sites.