Parking Desk Analyst - Navy Yard, DC

American Operations Corporation; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits package

401(k) with employer match

Vacation

Sick leave

Holidays

Job summary

A leading operations management firm in Washington DC is seeking a Parking Desk Analyst to oversee parking operations and provide administrative support. The ideal candidate will deliver excellent customer service, manage daily parking metrics, and interact directly with customers. Qualifications include proficiency in Microsoft Office and the ability to work independently. This role offers a comprehensive health benefits package and a 401(k) plan with employer match.

Qualifications

• Must be able to perform duties without management supervision.
• Must be a US citizen.
• Public trust clearance preferred, or ability to obtain pre-hire.
• Able to perform duties without direct supervision.
• Must be a US citizen; security clearance may be required post-hire.

Responsibilities

• Responsible for the management and oversight of parking operations and facilities.
• Provides administrative and technical support to enhance parking operations.
• Develop long-term plans and strategies for parking inventories and traffic regulations.
• Generate daily/weekly/monthly parking metrics and reports.
• Assist walk-in renewals, check-outs, and new hire permits.
• Enforce company policies and ensure regulatory compliance.
• Maintain records of permit parking spaces.
• Interact with the public to resolve permit and parking issues.

Skills

Proficient in MS Office

Strong communication skills

Customer service skills

Dependable

Security clearance

Job description

Parking Desk Analyst will provide direct support to the NAVSEA facilities staff.

Responsibilities

• Responsible for the management and oversight of parking operations and facilities
• Provides administrative and technical support to enhance parking operations
• Develop long-term plans and strategies for parking inventories and traffic regulations
• Generates daily/weekly/monthly parking metrics and reports
• Daily interaction with customers fulfilling requests to process walk-in renewals, check-out, and new hire permits
• Enforces company policy and ensures adherence to policies and laws
• Maintains automated records of permit parking spaces
• Interacts with the public to resolve issues related to the issuance of parking permits, spaces, and compliance with parking regulations
• Answers phone, maintain phone inquiries, schedule appointments and log messages
• Responds to correspondence, phone requests and complaints about parking operations
• Other duties as assigned

Requirements

• Proficient in MS Office (Outlook, Word, Excel, PowerPoint)
• Strong communication and customer service skills.
• Dependable
• Must be able to perform duties without management supervision
• Must be a US citizen
• Public trust clearance preferred, or ability to obtain, pre-hire
• Able to obtain secret clearance post-hire

Benefits

• Health benefits package, including medical, dental, vision, life insurance, short-term and long-term disability
• 401(k) with employer match
• Vacation
• Sick leave
• Holidays

American Operations Corporation is an EEO employer and does not discriminate on the basis of race, religion, disability, veteran status, gender or sexual orientation.