Senior Production Systems & Integration Analyst

Jobtailor; Columbia (SC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Jobtailor in the United States is seeking an experienced IT professional to support and optimize production systems across Windows, Linux, and hybrid infrastructure. You will analyze requirements, design technical solutions, and collaborate with internal teams and external vendors to ensure availability and performance.

Responsibilities include leading incident resolution, deploying automated configurations with BigFix, and mentoring the Production Support team while aligning with enterprise

Qualifications

• Bachelor's degree in a job-related field, or equivalent combination of education and experience.
• 6 years of technical experience with systems analysis, design, programming, or related IT experience.
• U.S. Citizenship with ability to obtain security clearance.
• Not eligible for sponsorship now or in the future.
• Experience supporting enterprise applications across Windows, Linux, and hybrid environments.
• Familiarity with ITIL practices and service management.
• Experience in healthcare, regulated, or highly compliant environments preferred.

Responsibilities

• Make recommendations to management to adjust system performance parameters (long-term improvements).
• Delegate problem resolution to team members and conduct follow-ups.
• Provide enhancement recommendations based on long-term IT strategy.
• Analyze new or revised processes and change requests.
• Collaborate with internal groups and external vendors to ensure specs are met and problems are resolved.
• Participate in development of custom integration solutions.
• Review and research issues reported by customers.
• Evaluate project interrelationships and effects of program changes or installations.
• Participate in work sessions for quality and production implementations, releases, data conversion, and disaster recovery exercises.
• Attend implementation meetings to assess system availability impacts and team resource assignments.
• Analyze and design technical solutions based on business requirements.
• Act as an internal consultant, advocate, mentor, and change agent.
• Answer questions and provide training for the Production Support team.
• Perform installations, configuration, analysis, scheduling, and tuning on complex projects.
• Ensure Production and Test environments are operational.
• Perform corrective actions to resolve applications that end abnormally.

Skills

Systems Analysis

Programming

Database Management

Data Storage Techniques

Technical Solution Design

Incident Management

Root Cause Analysis

Quality Assurance

Integration Methodologies

Complex Programming

Team Collaboration

Problem Resolution

Mentoring

Training

Education

Bachelor's in a job-related field

Associate's + 2 years of experience

Tools

ServiceNow

Splunk

Power BI

BigFix

Windows

Linux

Hybrid Infrastructure

Job description

Jobtailor in the United States is seeking an experienced IT professional to support and optimize production systems across Windows, Linux, and hybrid infrastructure. You will analyze requirements, design technical solutions, and collaborate with internal teams and external vendors to ensure availability and performance.

Responsibilities include leading incident resolution, deploying automated configurations with BigFix, and mentoring the Production Support team while aligning with enterprise