Senior Production Platform & SRE Lead - Trading

Finsight Group Inc; New York (NY); Hybrid; USD 170,000 - 227,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC is seeking a Production Platform Support Manager to lead reliability, scalability, and operational excellence for electronic trading and back-office platforms in a hybrid NY environment. You will drive SRE practices, incident management, and release execution while partnering with technology and business stakeholders.

The role requires 12+ years in financial services support with 5+ years in management, deep knowledge of low-latency systems, and hands-on observability using modern tools.

Qualifications

• 12+ years of experience in application support or production operations in financial services.
• 5+ years in management role.
• Experience with FIX protocol, OMS/EMS, market data, exchange connectivity, or algorithmic trading.
• Experience with low-latency trading architecture.
• Experience with Kubernetes and containerized workloads.
• Experience with eG, Prometheus, Grafana, Logic monitor, Geneos/ITRS, Splunk or similar monitoring platforms.

Responsibilities

• Build, lead and mentor a team of SREs and production engineers supporting electronic trading and middle/back-office platforms.
• Define and manage SLIs, SLOs, SLAs, error budgets, availability, latency, and capacity targets.
• Own reliability and production stability for critical trading and back-office applications.
• Lead or contribute to major incident postmortems to improve system resilience.
• Own the execution and support of releases, change, deployment activities, including production releases and vendor upgrades.

Skills

Team leadership

SRE experience

Low-latency trading

Monitoring tools

Cloud networking

Tools

Kafka

Oracle

MSSQL

MongoDB

Kubernetes

Prometheus

Grafana

LogicMonitor

Geneos/ITRS

Splunk

Job description

SMBC is seeking a Production Platform Support Manager to lead reliability, scalability, and operational excellence for electronic trading and back-office platforms in a hybrid NY environment. You will drive SRE practices, incident management, and release execution while partnering with technology and business stakeholders.

The role requires 12+ years in financial services support with 5+ years in management, deep knowledge of low-latency systems, and hands-on observability using modern tools.