Senior Production Planner — Manufacturing Excellence

525 Fuller Technologies Inc; Pennsylvania; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health and dental package

Paid time off and holidays

401(k) with company matching

Employee assistance program

Job summary

Fuller Technologies is seeking a Production Planner to manage end-to-end work orders, RMAs, scheduling, and cross-functional coordination to ensure timely, efficient service delivery. The role supports continuous improvement, operational efficiency, and compliance with quality, cost, and safety standards.

The candidate will initiate RMAs, review MPS reports, balance workloads, and communicate with Service Centers to close out work orders.

Qualifications

• Experience in a workshop environment.
• College degree/relevant experience.
• Proficient in Word, Excel, PowerPoint and Microsoft Office programs.
• Ability to handle multiple tasks simultaneously, strong time management skills.
• Ability to establish good connections with a broad range of people and a team player.
• Knowledgeable of various parts and assemblies by part number and physical appearance.
• Knowledge of Oracle/Microsoft Dynamics 365.
• ERP-based applications (training will be provided).
• Demonstrated ability to deliver in a fast-paced, changing environment while maintaining high attention to detail.

Responsibilities

• Initiates RMA numbers for all incoming rebuild orders.
• Reviews MPS (action) reports and initiates and scheduled work orders to support sales order ship dates; initiates timely changes and closing of work orders; and tracks status of work orders.
• Creates and utilizes operations metrics to continuously improve process.
• Reviews longer-term team and/or machine capacities and seeks to balance workloads and expedite operations that could cause schedule delays and alters schedules to meet unforeseen conditions.
• Provides administrative support to Service department staff as needed.
• Co-ordinate with Service Center when the parts come in to begin the process of building the product and closing out work orders.
• Handle customer requests for service repairs, freight charges, shipment sizes, and parts availability.
• Continuously look for efficiency opportunities to automate manual processes, leading to cost reductions and increased performance outcomes.
• Follow up on past due to open purchase orders.
• Issue enquires to external vendors and ensures timely receipt of offers.
• Maintain complete and orderly contract files, keep customers and sales teams aware of contract progress or significant contract events.
• Monitors progress of engineering and related documentation and reacts to any delays whether internal or external.
• Reports any deviation or risk to quality, time and cost to the project management.
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities.

Skills

Scheduling

MPS

Cross-functional coordination

Microsoft Office

Time management

Education

College degree

Tools

Oracle/Microsoft Dynamics 365

ERP systems

MS Office

Job description

Fuller Technologies is seeking a Production Planner to manage end-to-end work orders, RMAs, scheduling, and cross-functional coordination to ensure timely, efficient service delivery. The role supports continuous improvement, operational efficiency, and compliance with quality, cost, and safety standards.

The candidate will initiate RMAs, review MPS reports, balance workloads, and communicate with Service Centers to close out work orders.