Senior Production Operations Manager, Live Events & AV

TAPP Film; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Paid vacation time

Paid sick leave

Company-paid holidays

Job summary

TAPP Film seeks a Manager of Production Operations to supervise on-site floor operations and technician workflow, ensuring equipment is delivered on time and meets hotel specs. You will manage inventory, attend hotel meetings, and coordinate with the Director and Experiential Event Producer to align execution with client expectations.

The role requires hands-on AV/Events experience, strong leadership, and a customer-first mindset.

Qualifications

• Delivers exceptional customer service and maintains client relationships.
• Proven leadership with ability to guide teams to execute events flawlessly.
• Strong planning, organizational, and problem-solving skills.

Responsibilities

• Oversees daily floor operations and technician workflow to ensure timely delivery and proper functioning of equipment.
• Manages inventory control to maintain stock levels with safety and quality considerations.
• Attends key hotel meetings (BEO, pre-production) as needed.
• Reviews billing for accuracy and communicates issues to Director/Producer.
• Implements the Experiential Method across operations and optimizes cost efficiency.

Skills

Customer service

Leadership

Planning & organization

Communication

Negotiation

Education

AV Certification or related coursework

Job description

TAPP Film seeks a Manager of Production Operations to supervise on-site floor operations and technician workflow, ensuring equipment is delivered on time and meets hotel specs. You will manage inventory, attend hotel meetings, and coordinate with the Director and Experiential Event Producer to align execution with client expectations.

The role requires hands-on AV/Events experience, strong leadership, and a customer-first mindset.