Senior Product & Pricing Ops Analyst (AI-Driven)

Salesforce; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Salesforce is seeking a self-directed professional to join the Product & Pricing Operations Team. The role focuses on integrating price books and products in support of Lead to Cash, and leveraging AI-driven tools to automate workflows and improve data accuracy.

The ideal candidate is a strong project leader with advanced Excel skills, a solid Salesforce/CPQ foundation, and experience in data analytics and process improvement across cross-functional teams.

Qualifications

• Bachelor’s degree or equivalent practical experience in business/IS.
• 3+ years in complex business and technical environments.
• Advanced Excel: formulas, pivot tables, macros.
• Strong Salesforce CRM and CPQ knowledge.
• Experience with Prompt Engineering or GenAI for analysis and reporting.
• Ability to analyze large datasets, troubleshoot configurations, and work autonomously.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Lead end-to-end project lifecycle for product configurations.
• Coordinate cross-functional meetings to document business requirements.
• Analyze and implement new product configurations and discounting in quoting systems.
• Identify automation opportunities using Salesforce Flow and AI to scale operations.
• Produce process documentation and analytical reports; maintain knowledge base.
• Assist with release management and testing for price books and SKUs.

Skills

Project management

Autonomy

Lead-to-Cash

Advanced Excel

Salesforce CRM

CPQ

Prompt Engineering

GenAI tools

AI/ML concepts

Data analysis

Education

Bachelor’s degree (or equivalent practical experience) in Business/Information Systems or related field

Tools

Salesforce Flow

GenAI tools

Job description

Salesforce is seeking a self-directed professional to join the Product & Pricing Operations Team. The role focuses on integrating price books and products in support of Lead to Cash, and leveraging AI-driven tools to automate workflows and improve data accuracy.

The ideal candidate is a strong project leader with advanced Excel skills, a solid Salesforce/CPQ foundation, and experience in data analytics and process improvement across cross-functional teams.