Senior Product Owner, Sales Technology & CRM

Define Ventures; Irvine (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

EVERSANA is seeking a Technology Product Owner for Sales Technology to lead strategy, roadmaps, and delivery across Salesforce CRM, opportunity management, physician intelligence, and analytics. You will align business needs with technology teams, drive adoption, and deliver measurable growth in customer engagement and revenue enablement.

The role requires collaboration with Commercial Operations, Sales Leadership, Marketing, and Finance, leveraging Agile practices to optimize field workflows

Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field.
• 8+ years of experience in Product Management, Technology, Commercial Operations, Sales Technology, CRM, or related disciplines.
• 5+ years delivering technology solutions supporting commercial, sales, or customer-facing organizations.
• Experience managing complex product portfolios and technology roadmaps.
• Experience working in Agile product delivery environments.
• Strong understanding of CRM platforms, sales processes, customer engagement, and commercial operations.
• Exceptional stakeholder management, facilitation, and communication skills.
• Proven ability to translate business strategy into technology solutions and measurable outcomes.

Responsibilities

• Own the product vision, roadmap, and value realization strategy for the specialty Sales Technology portfolio.
• Translate objectives, field feedback, customer needs, and priorities into actionable roadmaps and investment plans.
• Partner with Commercial Operations, Sales Leadership, Marketing, and Sales Enablement teams to improve field effectiveness.
• Define and track KPIs and business outcomes including seller productivity, CRM adoption, and forecast accuracy.
• Lead end-to-end delivery of technology capabilities and manage backlogs and releases.
• Champion adoption, change management, and training to maximize value.

Skills

Product management

Agile methodologies

Stakeholder management

CRM knowledge

Sales technology

Communication

Education

Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field

Tools

Salesforce CRM

Sales Cloud

AI / analytics tools

Job description

EVERSANA is seeking a Technology Product Owner for Sales Technology to lead strategy, roadmaps, and delivery across Salesforce CRM, opportunity management, physician intelligence, and analytics. You will align business needs with technology teams, drive adoption, and deliver measurable growth in customer engagement and revenue enablement.

The role requires collaboration with Commercial Operations, Sales Leadership, Marketing, and Finance, leveraging Agile practices to optimize field workflows