Senior Product Owner

Jobtailor; Arizona; On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in the United States is seeking an experienced product owner to lead Bank agile teams, translating business strategy into a clear backlog and defining acceptance criteria. You will collaborate with stakeholders to align goals and ensure the delivery of high-quality product and member experiences.

The role requires driving OKRs, prioritizing the backlog, and guiding multiple teams while maintaining focus on risk, compliance, and continuous improvement through data-driven decisions.

Qualifications

• Bachelor's degree or 4 years of relevant education and/or experience.
• Minimum 6 years’ experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
• Knowledge of multiple technical software delivery methodologies, including Agile, Waterfall, and SAFe.
• Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Advanced knowledge and demonstrated use of Process Engineering methodologies.
• Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations.
• Experience supporting residential mortgage products, processes, and servicing operations.
• Demonstrated experience creating and refining user stories, acceptance criteria, and product requirements to support Agile delivery objectives.
• Experience managing cross-functional dependencies and coordinating work across multiple business, technology, and delivery teams.
• Knowledge of Agile methodologies and frameworks; SAFe®, Product Owner/Product Manager (POPM), Scrum, or other Agile-related certifications preferred.
• Proven ability to lead through influence, drive alignment among stakeholders, and support teams in achieving delivery commitments.
• Must not require immigration support or visa sponsorship now or in the future.

Responsibilities

• Communicate and drive the product vision and strategy to key stakeholders and Bank agile team members.
• Ensure delivery of quality product and member experience solutions through stakeholder collaboration.
• Work with the Team-of-Teams Lead to clarify and align business strategy, goals, and objectives.
• Translate business strategy into a clear vision for the Bank agile team and inform backlog creation and prioritization.
• Define and communicate acceptance criteria based on business requirements and customer needs.
• Solve complex issues using data-driven decision making.
• Allocate funds and develop and track Objectives and Key Results (OKRs).
• Act as the voice of the end-user and seek customer feedback.
• Own, groom, prioritize, and refine the Bank agile team backlog.
• Maintain user stories and work with the agile team to estimate story size and complexity.
• Optimize value flow across the multi-team Agile environment.
• Remove impediments, resolve conflicts, and manage risks and issues.
• Provide feedback on work-in-progress, clarify requirements, anticipate and remove roadblocks, and answer questions.
• Identify opportunities for continuous team and process improvement and make recommendations to leadership.
• Lead functional agile teams or projects with moderate resource requirements, risk, and/or complexity.
• Ensure business activity risks are identified, measured, monitored, and controlled according to risk and compliance policies and procedures.

Skills

Agile Methodologies

Process Improvement

Business Analysis

User Stories

Risk Management

Stakeholder Communication

Team Leadership

Education

Bachelor's degree or 4 years education/experience

Tools

SAFe

Waterfall

Agile

Job description

Responsibilities

• Communicate and drive the product vision and strategy to key stakeholders and Bank agile team members
• Ensure delivery of quality product and member experience solutions through stakeholder collaboration
• Work with the Team-of-Teams Lead to clarify and align business strategy, goals, and objectives
• Translate business strategy into a clear vision for the Bank agile team and inform backlog creation and prioritization
• Define and communicate acceptance criteria based on business requirements and customer needs
• Solve complex issues using data-driven decision making
• Allocate funds and develop and track Objectives and Key Results (OKRs)
• Act as the voice of the end-user and seek customer feedback
• Own, groom, prioritize, and refine the Bank agile team backlog
• Maintain user stories and work with the agile team to estimate story size and complexity
• Optimize value flow across the multi-team Agile environment
• Remove impediments, resolve conflicts, and manage risks and issues
• Provide feedback on work-in-progress, clarify requirements, anticipate and remove roadblocks, and answer questions
• Identify opportunities for continuous team and process improvement and make recommendations to leadership
• Lead functional agile teams or projects with moderate resource requirements, risk, and/or complexity
• Ensure business activity risks are identified, measured, monitored, and controlled according to risk and compliance policies and procedures

Requirements

• Bachelor's degree; OR 4 years of relevant education and/or experience
• Minimum 6 years’ experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
• Knowledge of multiple technical software delivery methodologies, including Agile, Waterfall, and SAFe
• Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
• Advanced knowledge and demonstrated use of Process Engineering methodologies
• Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
• Experience supporting residential mortgage products, processes, and servicing operations
• Demonstrated experience creating and refining user stories, acceptance criteria, and product requirements to support Agile delivery objectives
• Experience managing cross-functional dependencies and coordinating work across multiple business, technology, and delivery teams
• Knowledge of Agile methodologies and frameworks; SAFe®, Product Owner/Product Manager (POPM), Scrum, or other Agile-related certifications preferred
• Proven ability to lead through influence, drive alignment among stakeholders, and support teams in achieving delivery commitments
• Must not require immigration support or visa sponsorship now or in the future

Core Competencies

Demonstrates expertise in Agile methodologies, process improvement, and business analysis, with a strong focus on delivering quality product solutions and optimizing team performance. Proven ability to lead cross-functional teams, manage stakeholder relationships, and ensure compliance with banking regulations.

Highest-signal resume keywords

• Agile Methodologies
• Process Improvement
• Business Analysis
• User Story Creation
• Risk Management

Hard Skills

• Agile
• Waterfall
• SAFe
• Process Engineering
• Business Requirements Analysis
• User Stories
• Acceptance Criteria
• Objectives and Key Results (OKRs)
• Data-Driven Decision Making
• Cross-Functional Coordination

Soft Skills

• Stakeholder Communication
• Conflict Resolution
• Team Leadership
• Collaboration
• Continuous Improvement

Certifications & Qualifications

• Product Owner/Product Manager (POPM)
• Agile Certifications

Industry Keywords

• Banking
• Regulatory Compliance
• Residential Mortgage Products
• Risk Management Framework
• Business Operations