Lead Product Manager – Unsecured Lending Operations Platform

Jobtailor; Iowa (LA); On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor seeks a Product Owner to lead modernization of Unsecured Lending Operations in a hands-on, matrixed environment. You will own the product backlog, shape the vision, and guide agile ceremonies across delivery teams.

You will collaborate with product managers, analysts, and stakeholders to define acceptance criteria, ensure compliance, and drive data-driven decisions for end-user experiences. In-office presence is required.

Qualifications

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience
• Expertise supporting Operations functions, preferably in Credit Card Originations
• Previous Product Owner experience and/or certification
• Experience with Agile practices and frameworks such as Scrum
• Experience with Confluence and Jira
• Experience developing products and services for Origination Operations functions specific to Unsecured Consumer Lending products
• Experience gathering user/business requirements and translating them into features and user stories
• Experience creating, refining, and reviewing user stories
• Experience defining acceptance criteria
• Record leveraging agile practices and data to drive business outcomes
• Ability to work and influence successfully within a matrix environment
• Ability to facilitate discussions and work with ambiguity
• Experience identifying risks and partnering with teams and stakeholders to mitigate them
• Strong verbal and written presentation skills
• Ability to work effectively across organizational levels and in a team environment
• 3+ years of Credit Card or Small Business Credit Card operations experience is a plus
• Ability to travel 10% of the time
• Must adhere to in-office attendance expectations
• Position is not eligible for Visa sponsorship

Responsibilities

• Drive product strategy for modernization of Unsecured Lending Operations
• Support transition from the legacy Automated Processing Environment (APE) to a modernized back-office ecosystem
• Define future-state workflows, intelligent orchestration, automated fulfillment, digital enablement, and modern operational platforms
• Deliver product vision, priorities, and strategy while managing risk and ensuring regulatory and policy compliance
• Collaborate with the product manager on overall product vision
• Build relationships with partners and stakeholders and communicate product priorities
• Own and prioritize the product backlog
• Coordinate with other product owners to support the end-user experience
• Define and refine user stories, including business readiness stories, and clarify acceptance criteria
• Ensure known work is added to and transparent in the backlog
• Maintain appropriately linked backlog items from Story to Feature
• Accept user stories after acceptance criteria and definition of done are met
• Resolve sequencing and prioritization conflicts
• Communicate continuously with the product manager and delivery teams
• Coordinate with product analysts, delivery coordinators, product owners, and supporting roles
• Manage trade-offs and execute daily backlog prioritization and refinement
• Leverage AI tools to deliver stakeholder value efficiently
• Split complex product features into executable vertical slices
• Support definition of non-functional requirements and technology enablers
• Participate in prioritization and planning, feature refinement, sprint planning, and backlog refinement
• Facilitate syncs with product managers and product owners to verify product health, track escalated risks/issues, and share analytics
• Identify and communicate improvement opportunities for the next planning increment
• Support data conditioning for testing with the delivery team
• Coordinate with product owners and managers on product vision, dependencies, and strategy

Skills

Product Management

Agile Practices

User Story Development

Credit Card Operations

Stakeholder Engagement

Presentation Skills

Team Collaboration

Tools

Jira

Confluence

Microsoft Office

Job description

Product Responsibilities

• Drive product strategy for modernization of Unsecured Lending Operations
• Support transition from the legacy Automated Processing Environment (APE) to a modernized back-office ecosystem
• Define future-state workflows, intelligent orchestration, automated fulfillment, digital enablement, and modern operational platforms
• Deliver product vision, priorities, and strategy while managing risk and ensuring regulatory and policy compliance
• Collaborate with the product manager on overall product vision
• Build relationships with partners and stakeholders and communicate product priorities
• Own and prioritize the product backlog
• Coordinate with other product owners to support the end-user experience
• Define and refine user stories, including business readiness stories, and clarify acceptance criteria
• Ensure known work is added to and transparent in the backlog
• Maintain appropriately linked backlog items from Story to Feature
• Accept user stories after acceptance criteria and definition of done are met
• Resolve sequencing and prioritization conflicts
• Communicate continuously with the product manager and delivery teams
• Coordinate with product analysts, delivery coordinators, product owners, and supporting roles
• Manage trade-offs and execute daily backlog prioritization and refinement
• Leverage AI tools to deliver stakeholder value efficiently
• Split complex product features into executable vertical slices
• Support definition of non-functional requirements and technology enablers
• Participate in prioritization and planning, feature refinement, sprint planning, and backlog refinement
• Facilitate syncs with product managers and product owners to verify product health, track escalated risks/issues, and share analytics
• Identify and communicate improvement opportunities for the next planning increment
• Support data conditioning for testing with the delivery team
• Coordinate with product owners and managers on product vision, dependencies, and strategy

Requirements

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through work experience, training, military experience, or education
• Expertise supporting Operations functions, preferably in Credit Card Originations
• Previous Product Owner experience and/or certification
• Experience with Agile practices and frameworks such as Scrum
• Experience with Confluence and Jira
• Experience developing products and services for Origination Operations functions specific to Unsecured Consumer Lending products
• Experience gathering user/business requirements and translating them into features and user stories
• Experience creating, refining, and reviewing user stories
• Experience defining acceptance criteria
• Record leveraging agile practices and data to drive business outcomes
• Ability to work and influence successfully within a matrix environment
• Ability to facilitate discussions and work with ambiguity
• Experience identifying risks and partnering with teams and stakeholders to mitigate them
• Strong verbal and written presentation skills
• Ability to work effectively across organizational levels and in a team environment
• Intermediate Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint
• 3+ years of Credit Card or Small Business Credit Card operations experience is a plus
• Ability to travel 10% of the time
• Must adhere to in-office attendance expectations
• Position is not eligible for Visa sponsorship

Core Competencies

Demonstrates expertise in Product Management and Agile methodologies, with a focus on Unsecured Lending Operations and Credit Card Originations. Capable of defining workflows, managing product backlogs, and ensuring compliance while driving product strategy and stakeholder engagement.

Highest-signal resume keywords

• Product Management
• Agile Practices
• User Story Development
• Credit Card Operations
• Jira

Hard Skills

• Product Development
• Strategic Planning
• Process Management
• Change Delivery
• User Requirements Gathering
• Acceptance Criteria Definition
• Data-Driven Decision Making
• Backlog Management
• Feature Refinement
• Risk Identification

Soft Skills

• Strong Verbal Communication
• Written Presentation Skills
• Facilitation Skills
• Influencing Skills
• Team Collaboration

Certifications & Qualifications

• Product Owner Certification

Industry Keywords

• Unsecured Lending
• Credit Card Originations
• Automated Processing Environment
• Operational Compliance
• Digital Enablement

Tools & Technologies

• Confluence
• Jira
• Microsoft Office