Senior Product Operations & NPI Program Lead

Zscaler

Santa Clara (CA)

Hybrid

USD 164,000 - 205,000

Full time

13 hours ago

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Benefits offered by this job

Time off plans

Parental leave options

Retirement options

In-office perks

Job summary

Zscaler in Santa Clara, CA seeks a Staff Program Manager for Product Operations & NPI to drive multi-program execution and cross-functional alignment in a hybrid work model. You will own delivery milestones, coordinate with product, engineering, and sales to ship innovative threat prevention and scalability capabilities.

This role emphasizes ownership, proactive problem-solving, and clear reporting to senior leadership, with a focus on accelerating product introductions and optimizing processes

Qualifications

8+ years in Product Operations, Program Management, or NPI in SaaS or cybersecurity preferred.
Strong cross-functional coordination and communication skills.
Ability to manage complex new product introductions from inception to delivery.

Responsibilities

Lead multiple product development and launch programs ensuring timely delivery and quality.
Act as a central liaison for cross-functional alignment and risk management.
Provide updates to senior leadership and stakeholders on objectives and milestones.
Optimize processes to improve collaboration, scalability, and impact.
Foster iterative improvements by feeding back learnings into processes.

Skills

Cross-functional coordination

Strong communication

Ownership mindset

AI tool exploration

Problem solving

Tools

NPI Management

Job description

This role emphasizes ownership, proactive problem-solving, and clear reporting to senior leadership, with a focus on accelerating product introductions and optimizing processes

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