Senior Product Manager, Returns Transformation

Amazon; Bellevue (WA); On-site; USD 136,000 - 184,000; Full time

Benefits offered by this job

Health insurance

RSUs

Parental leave

Job summary

Amazon Worldwide Returns & ReCommerce (WW R&R) is seeking a Senior Product Manager to lead the transformation of our returns supply chain. You will own strategy and execution for the direct-to-disposition program, collaborating with product managers, software engineers, and operations stakeholders to drive scalable, data-driven solutions.

You will influence senior leadership with insights, manage cross-functional teams, and shape the roadmap for global parity and capacity planning while

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience owning technology products

Responsibilities

• Develop and execute the strategy for onboarding new partners with innovative capabilities, configuring returns injections in the direct-to-disposition program
• Design and implement total recovery optimized logic at return creation to route returns efficiently to their final disposition
• Lead three-year planning and Operating Plan (OP) cycles, setting the overall strategy for direct-to-disposition expansion
• Support worldwide parity by extending direct-to-disposition capabilities to Europe and emerging markets
• Optimize sortation operations for the direct-to-disposition program, becoming the subject matter expert in evaluation and sidelining tools
• Lead the creation of removals and accounting workflows for direct-to-disposition inventory
• Partner with internal and external stakeholders to ensure SOP and contract adherence for smooth removals
• Drive sortation topology and capacity planning, generating forecasts to expand the direct-to-disposition network
• Analyze and report the P&L impact of the direct-to-disposition initiative to senior leadership

Skills

5+ years of PM/PMO experience

Roadmap strategy ownership

End-to-end product delivery

Feature delivery and tradeoffs

Technology product ownership

Education

Bachelor's degree in business/related field

Job description

Amazon Worldwide Returns & ReCommerce (WW R&R) is seeking a Senior Product Manager to lead the transformation of our returns supply chain. You will own strategy and execution for the direct-to-disposition program, collaborating with product managers, software engineers, and operations stakeholders to drive scalable, data-driven solutions.

You will influence senior leadership with insights, manage cross-functional teams, and shape the roadmap for global parity and capacity planning while