Senior Product Manager - Resident Concierge (Hybrid/Remote)

AppFolio, Inc.; Dallas (TX); Hybrid; USD 138,000 - 173,000; Full time

Job summary

AppFolio is seeking a Sr. Product Manager for Resident Concierge to own the end-to-end resident moving experience, including internet, utilities, and home services setup.

You will shape the vision and roadmap for this fast-growing product area, driving delight for residents and efficiency for cross-functional teams. You will lead cross-functional initiatives with engineers and business leads, delivering impactful growth while guiding product strategy and trade-off decisions based on user

Qualifications

• 5+ years of product management experience building a best-in-class product.
• Strong product sense: you have great intuition and know when to trust your gut versus when to get more data.
• High agency: you consistently overcome obstacles, bounce back from setbacks, and take initiative to get things done.
• Stellar communication: you are an exceptional storyteller and can distill complex ideas into a simple narrative.
• Ruthless prioritization: you create focus and clarity for the team on long-term initiatives tied to customer and business outcomes.
• Analytical rigor: you are comfortable compiling and using both qualitative and quantitative data to make decisions.

Responsibilities

• Create and deliver the vision, strategy, and product roadmap for the end-to-end resident concierge customer journey.
• Execute cross-functional initiatives that drive significant growth and are highly visible across the organization.
• Inspire and motivate a team of engineers to achieve ambitious outcomes, removing obstacles along the way.
• Make trade-off decisions informed by customer insights and experimentation.
• Lead through influence and collaborate with other operations and business leaders.

Skills

5+ years product management

Product sense

High agency

Stellar communication

Prioritization

Analytical rigor

Job description

AppFolio is seeking a Sr. Product Manager for Resident Concierge to own the end-to-end resident moving experience, including internet, utilities, and home services setup.

You will shape the vision and roadmap for this fast-growing product area, driving delight for residents and efficiency for cross-functional teams. You will lead cross-functional initiatives with engineers and business leads, delivering impactful growth while guiding product strategy and trade-off decisions based on user