Senior Product Manager, Resident Concierge Growth

Appfolio; Chicago (IL); Hybrid; USD 138,000 - 173,000; Full time

Job summary

AppFolio is seeking a Senior Product Manager to own the resident concierge journey, defining the vision, strategy, and roadmap that delivers a seamless user experience. You will drive cross-functional initiatives that accelerate growth and inspire a team of engineers to achieve ambitious outcomes.

Leveraging customer insights and experiments, you will make trade-off decisions and partner with operations and business leaders.

Qualifications

• 5+ years of product management experience building a best-in-class product.
• Strong product sense: you have great intuition and know when to trust your gut versus when to get more data.
• High agency: you consistently overcome obstacles, bounce back from setbacks, and take initiative to get things done.
• Stellar communication: you are an exceptional storyteller and can distill complex ideas into a simple narrative.

Responsibilities

• Create and deliver the vision, strategy, and product roadmap for the end-to-end resident concierge customer journey.
• Execute cross-functional initiatives that drive significant growth and are highly visible across the organization.
• Inspire and motivate a team of engineers to achieve ambitious outcomes, removing obstacles along the way.
• Make trade-off decisions informed by customer insights and experimentation.
• Lead through influence and collaborate with other operations and business leaders.

Skills

Product management

Product sense

High agency

Communication

Prioritization

Analytical thinking

Job description

AppFolio is seeking a Senior Product Manager to own the resident concierge journey, defining the vision, strategy, and roadmap that delivers a seamless user experience. You will drive cross-functional initiatives that accelerate growth and inspire a team of engineers to achieve ambitious outcomes.

Leveraging customer insights and experiments, you will make trade-off decisions and partner with operations and business leaders.