Senior Product Manager, Resident Concierge

Appfolio; Goleta (CA); Hybrid; USD 138,000 - 173,000; Full time

Job summary

AppFolio is hiring a Senior Product Manager to own the end-to-end resident concierge journey, shaping vision, strategy, and roadmap. You will drive cross-functional initiatives, influence engineering teams, and prioritize initiatives based on customer insights and data.

The role emphasizes leadership, collaboration with operations and business leaders, and delivering growth across the organization. In-person interactions are part of the hiring process.

Qualifications

• 5+ years of product management experience building a best-in-class product.
• Strong product sense: you have great intuition and know when to trust your gut versus when to get more data.
• High agency: you consistently overcome obstacles, bounce back from setbacks, and take initiative to get things done.
• Stellar communication: you are an exceptional storyteller and can distill complex ideas into a simple narrative.
• Ruthless prioritization: you create focus and clarity for the team on long-term initiatives tied to customer and business outcomes.
• Analytical rigor: you are comfortable compiling and using both qualitative and quantitative data to make decisions.

Responsibilities

• Create and deliver the vision, strategy, and product roadmap for the end-to-end resident concierge customer journey
• Execute cross-functional initiatives that drive significant growth and are highly visible across the organization
• Inspire and motivate a team of engineers to achieve ambitious outcomes, removing obstacles along the way
• Make trade-off decisions informed by customer insights and experimentation
• Lead through influence and collaborate with other operations and business leaders

Skills

Product management

Product sense

High agency

Stellar communication

Prioritization

Analytical rigor

Job description

AppFolio is hiring a Senior Product Manager to own the end-to-end resident concierge journey, shaping vision, strategy, and roadmap. You will drive cross-functional initiatives, influence engineering teams, and prioritize initiatives based on customer insights and data.

The role emphasizes leadership, collaboration with operations and business leaders, and delivering growth across the organization. In-person interactions are part of the hiring process.