Senior Product Manager — Resident Concierge Growth

Appfolio; Atlanta (GA); Hybrid; USD 138,000 - 173,000; Full time

Job summary

AppFolio is seeking a Product Manager to own the end-to-end resident concierge journey, shaping vision, strategy, and roadmap.

You will drive cross-functional initiatives across engineering, design, and operations, inspire a team of engineers to achieve ambitious outcomes, make data-informed trade-offs, and collaborate with business leaders to deliver meaningful customer impact. This role blends strategic leadership with hands-on execution in a fast-growing real estate technology company.

Qualifications

• 5+ years of product management experience building a best-in-class product.
• Strong product sense: you have great intuition and know when to trust your gut versus when to get more data.
• High agency: you consistently overcome obstacles, bounce back from setbacks, and take initiative to get things done.
• Stellar communication: you are an exceptional storyteller and can distill complex ideas into a simple narrative.
• Ruthless prioritization: you create focus and clarity for the team on long-term initiatives tied to customer and business outcomes.
• Analytical rigor: you are comfortable compiling and using both qualitative and quantitative data to make decisions.

Responsibilities

• Create and deliver the vision, strategy, and product roadmap for the end-to-end resident concierge customer journey
• Execute cross-functional initiatives that drive significant growth and are highly visible across the organization
• Inspire and motivate a team of engineers to achieve ambitious outcomes, removing obstacles along the way
• Make trade-off decisions informed by customer insights and experimentation
• Lead through influence and collaborate with other operations and business leaders

Skills

Product management

Product sense

High agency

Communication

Prioritization

Analytical thinking

Job description

AppFolio is seeking a Product Manager to own the end-to-end resident concierge journey, shaping vision, strategy, and roadmap.

You will drive cross-functional initiatives across engineering, design, and operations, inspire a team of engineers to achieve ambitious outcomes, make data-informed trade-offs, and collaborate with business leaders to deliver meaningful customer impact. This role blends strategic leadership with hands-on execution in a fast-growing real estate technology company.