Senior Product Manager: Mobile & AI Platform Lead

Technology at Arizona State University; Tempe (AZ); On-site; USD 94,000 - 115,000; Full time

Job summary

Arizona State University’s Enterprise Technology division seeks a Senior Product Manager to lead mobile products and an agentic AI communication platform, shaping how students, faculty, and staff interact with the university in a mobile-first world.

You will define how mobile experience and AI come together to deliver seamless, trustworthy digital interactions and scalable platforms that uphold institutional values and public trust.

Qualifications

• Bachelor's degree and seven years of experience in the area or field or an equivalent combination of experience and training.
• Experience leading mobile product strategy (native apps, responsive platforms, or mobile-first ecosystems).
• Proven ability to own complex digital platforms with measurable outcomes.
• Experience with SaaS/digital platforms or complex enterprise ecosystems.
• Strong understanding of responsible and ethical AI principles.
• Expertise in user-centered design and agile product development.

Responsibilities

• Lead the University’s Mobile Strategy; define and evolve a comprehensive mobile product strategy that ensures seamless tasks for students, faculty, and staff.
• Integrate Mobile and AI into a cohesive experience; embed AI capabilities within mobile experiences for proactive, context-aware support.
• Set direction for digital transformation; define a long-term strategy for intelligent, adaptive platforms emphasizing interoperability, accessibility, privacy, and trust.
• Translate institutional goals into product visions, roadmaps, and measurable outcomes improving engagement, efficiency, retention, and satisfaction.
• Lead cross-department initiatives across platforms and audiences, aligning leadership, stakeholders, and delivery teams.
• Lead through influence; partner with engineering, design, research, data, and university leadership to align on trade-offs and execution.
• Mentor and elevate product leaders; coach senior PMs to think systemically and own outcomes.
• Strengthen product practice and culture; advance discovery, validation, experimentation, and delivery with transparency.
• Leverage AI to improve routine tasks and contribute ideas to enhance unit efficiency and performance.
• Foster positive culture and engagement aligned with institutional values.
• Collaborate across teams and participate in ET/ASU events and programs.

Skills

Mobile strategy

AI integration

Cross-functional leadership

Stakeholder communication

Product roadmaps

Education

Bachelor's degree

Job description

Arizona State University’s Enterprise Technology division seeks a Senior Product Manager to lead mobile products and an agentic AI communication platform, shaping how students, faculty, and staff interact with the university in a mobile-first world.

You will define how mobile experience and AI come together to deliver seamless, trustworthy digital interactions and scalable platforms that uphold institutional values and public trust.