Senior Product Manager - HCM Integration SN/WD

Compunnel, Inc.; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions company is seeking a Senior Product Manager to lead the rollout of an Employee Experience Portal, integrating ServiceNow with Workday. The role involves managing cross-functional stakeholders while driving the end-to-end product lifecycle and ensuring alignment across teams. Ideal candidates will have strong expertise in ServiceNow HRSD and Workday integrations, along with excellent communication skills. This position offers a significant opportunity to impact employee access to HR services.

Qualifications

• Strong technical and functional expertise in ServiceNow HR Service Delivery (HRSD).
• Proven experience with Workday integrations, including third-party system connectivity.
• Excellent stakeholder management and communication skills.
• Ability to work independently while collaborating within a team-based environment.
• Experience supporting large-scale HR technology implementations.
• Understanding of cloud platforms and enterprise integration best practices.

Responsibilities

• Lead the implementation of ServiceNow HRSD and its integration with Workday and third-party systems.
• Collaborate with HR, IT, and business stakeholders to gather requirements.
• Manage the end-to-end product lifecycle, from planning to optimization.
• Support the migration from ServiceNow to Workday.
• Focus on delivering knowledge articles and centralized HR support tools.
• Work with system implementation partners to ensure technical feasibility.
• Provide support to development teams by debugging integration issues.
• Drive decision-making and conflict resolution within cross-functional teams.

Skills

Strong technical expertise in ServiceNow HR Service Delivery (HRSD)

Experience with Workday integrations

Excellent stakeholder management

Ability to work independently

Experience supporting large-scale HR technology implementations

Understanding of cloud platforms

Job description

10/17/2025

Contract

Active

Job Description

Job Summary

We are seeking a Senior Product Manager to lead the rollout of a new Employee Experience Portal, focused on centralizing and simplifying employee access to HR services and knowledge.

This role will drive the integration of ServiceNow HR Service Delivery (HRSD) with Workday, manage cross‑functional stakeholders, and support the phased implementation of the portal across the organization.

Key Responsibilities

• Lead the implementation of ServiceNow HRSD and its integration with Workday and third‑party systems.
• Collaborate with HR, IT, and business stakeholders to gather requirements and ensure alignment.
• Manage the end‑to‑end product lifecycle, from planning and design to deployment and optimization.
• Support the migration from ServiceNow to Workday (Phase 1) and the full rollout of the Employee Experience Portal (Phase 2).
• Focus on delivering knowledge articles, self‑service capabilities, and centralized HR support tools (e.g., Help Hub, Flying Together).
• Work closely with system implementation partners and internal architects to ensure technical feasibility and alignment.
• Provide support to development teams by debugging and resolving integration issues.
• Drive decision‑making and conflict resolution within cross‑functional teams.

Required Qualifications

• Strong technical and functional expertise in ServiceNow HR Service Delivery (HRSD).
• Proven experience with Workday integrations, including third‑party system connectivity.
• Excellent stakeholder management and communication skills.
• Ability to work independently while collaborating within a team‑based environment.
• Experience supporting large‑scale HR technology implementations.
• Understanding of cloud platforms and enterprise integration best practices.

Preferred Qualifications

• Experience with AI/ServiceNow Virtual Agents.
• Background in employee portal design and development.
• Experience in conflict management and driving decisions in cross‑functional teams.