Senior Product Manager, Booking Experience — Hybrid Role

OpenTable; San Francisco (CA); Hybrid; USD 155,000 - 175,000; Full time

Benefits offered by this job

Hybrid schedule

Healthcare benefits

Paid time off

Parental leave

Equity grant

Job summary

OpenTable is seeking a Senior Product Manager for the Booking Experience to own the on-site conversion journey across iOS, Android, and web. You will set strategy, diagnose funnel friction with data, and ship commercially sharp experiences with deep UI/UX ownership.

You will collaborate with engineers, designers, and data scientists on ranking, personalization, and checkout, balancing diner experience with restaurant value at global scale.

Qualifications

• 7+ years of product management experience owning consumer-facing B2C products (web and mobile) at scale.
• Proven ownership of a conversion funnel or high-intent consumer journey, with a metric you owned and moved.
• Experience with search, ranking, recommendations, or personalization as levers for conversion.
• Exceptional product sense: you have shipped user-facing experiences where you owned the UI/UX, the friction, and the conversion outcome, not just the roadmap.
• Technical and data fluency: you partner deeply with engineering on system design, data instrumentation, and experimentation; you can write a clear technical PRD; and you are comfortable with SQL or equivalent tools.
• Experience developing and executing product strategy, managing a roadmap, and leading end-to-end product development, including A/B testing and post-launch optimization.
• Experience leading cross-functional work with Engineering, Design, Data Science/Analytics, and Research.
• Bachelor's degree in a related field, or equivalent practical experience.

Responsibilities

• Own the end-to-end conversion journey from diner intent to completed reservation, including search, profile, checkout.
• Set the vision, strategy, and roadmap for on-site conversion and booking economics.
• Diagnose funnel drop-off with quantitative and qualitative insight, then ship experiments that improve conversion.
• Translate ambiguous diner problems into clear product requirements, including edge cases, instrumentation, and technical trade-offs.
• Partner with engineering, design, data science, and research on ranking, and personalization as conversion levers.
• Navigate trade-offs between diner experience, restaurant value, and revenue, and communicate those trade-offs clearly to senior leadership.
• Lead a cross-functional team to ship across web and mobile apps at global scale.

Skills

Product management

Conversion funnel

Data fluency

System design

Cross-functional leadership

Roadmap & strategy

UX ownership

Analytics

Education

Bachelor's degree or equivalent

Tools

SQL

A/B testing

Job description

OpenTable is seeking a Senior Product Manager for the Booking Experience to own the on-site conversion journey across iOS, Android, and web. You will set strategy, diagnose funnel friction with data, and ship commercially sharp experiences with deep UI/UX ownership.

You will collaborate with engineers, designers, and data scientists on ranking, personalization, and checkout, balancing diner experience with restaurant value at global scale.