Senior Product Manager: AI Health Assistant & Care Navigation

CVS Health

Boston (MA)

On-site

USD 130,000 - 261,000

Full time

4 hours ago

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Job summary

CVS Health is seeking a Senior Manager, Digital Product to lead AI-enabled health assistant experiences on the Health100 platform, a first-of-its-kind AI-native engagement solution that connects providers, pharmacies, insurers, and partners to help patients navigate care.

You will define strategy, translate clinical journeys into actionable requirements, and partner with engineering, design, data science, legal, privacy, and security to deliver safe, trustworthy AI capabilities with measurable

Qualifications

7+ years of product management experience shipping consumer mobile or healthcare products.
7+ years of experience with APIs, integrations, and mobile architecture.
7+ years of experience with analytics and experimentation tools.
7+ years of experience with healthcare systems (provider directories, scheduling, EHR integrations).
7+ years of experience with conversational interfaces or AI-driven user experiences.

Responsibilities

Lead the product vision, strategy, and roadmap for AI-enabled health assistant experiences within the Health100 platform.
Identify high-value AI opportunities to transform health data into actionable insights and care navigation support.
Translate complex clinical contexts into clear product requirements and measurable outcomes.
Collaborate with engineering, design, data science, legal, privacy, and security to deliver safe AI capabilities.
Lead discovery and experimentation for assistant-driven experiences including health record summarization, diagnosis explanation, and care navigation support.
Define success metrics tied to customer outcomes, engagement, and business value.