Senior PM: AI-Driven Care Navigation & Health Assistant

CVS Health

United States

Remote

USD 130,000 - 261,000

Full time

2 days ago

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Benefits offered by this job

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Job summary

CVS Health is seeking a Senior Manager, Digital Product to lead product management for AI-powered care discovery experiences on the Health100 platform. You will shape vision, partner with engineering, data science, clinical and legal teams, and translate complex healthcare opportunities into scalable digital experiences that guide users through provider discovery, bookings and care coordination.

You will define outcomes, drive experimentation, and set measurable success metrics across safety,

Qualifications

7+ years of product management shipping consumer mobile products or healthcare products.
7+ years of experience with APIs, integrations, and mobile architecture.
7+ years of experience with analytics skills with experience using product analytics and experimentation tools.
7+ years of experience with healthcare systems such as provider directories, scheduling platforms, or EHR integrations.
7+ years of experience with conversational interfaces or AI-driven user experiences.

Responsibilities

Define product vision, strategy, and roadmap for AI-enabled health assistant experiences.
Translate complex customer needs and health data into clear product requirements and outcomes.
Partner with engineering, design, data science, clinical, legal, compliance, privacy, security, and business teams to deliver safe, trustworthy AI-enabled capabilities.
Lead discovery and experimentation for assistant-driven experiences including health record summarization, lab & diagnosis explanation, trend interpretation, medication understanding, and care navigation support.
Define success metrics tied to customer outcomes, engagement, product performance, quality, safety, trust, and business value.