Senior Product Manager, AI for Enterprise Shipping

Pitney Bowes

Connecticut

On-site

USD 150,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Global benefits and wellbeing programs

Job summary

Pitney Bowes in the United States seeks an experienced enterprise product leader to own Production Shipping strategy across pharma, retail, 3PL, and manufacturing. You’ll translate deep customer insight into scalable platform initiatives and guide Fortune 500 clients through high-stakes decisions with executive presence.

You’ll partner with engineering, design, sales, and CS to deliver roadmaps, measure performance, and extend Shipping 360 capabilities.

Qualifications

6–10 years in enterprise product management including 3+ years in logistics or shipping tech.
Deep domain expertise in production shipping workflows and multi-location fulfillment.
Executive-level communication with VP/C-suite stakeholders and guiding strategic accounts.

Responsibilities

Define product strategy for Production Shipping across pharma, retail, 3PL, and manufacturing.
Close legacy gaps and modernize the shipping platform for high-volume, multi-DC, LTL/TL, compliance-heavy workflows.
Drive enterprise customer success for 400+ strategic accounts, ensuring retention and alignment with roadmap priorities.
Partner with field sales on consultative deals ($100K–$500K ACV) with product demos and ROI narratives.
Translate customer insight into clear requirements, user stories, and prioritization frameworks.
Lead cross-functional execution with engineering, design, partnerships, sales, and customer success to deliver roadmap commitments on time.
Measure business performance including revenue growth, activation, adoption, PSAT, and churn reduction.
Maintain competitive intelligence and extend Production Shipping capabilities across Shipping 360 ecosystem.